15WCC Terms and Conditions

The 15th World Chambers Congress (15WCC or Congress) is co-organised by the Internatioanl Chamber of Commerce (ICC) and its World Chambers Federation (ICC WCF), and Ontario Chamber of Commerce (OCC, and collectively with ICC WFC, the 15WCC Organisers).

Every registered delegate, including suppliers and exhibitors (Delegate) will receive an automated email confirming that the online registration was completed and received.

These Terms and Conditions apply to all Delegates to the Congress.

 

1. Registration and Eligibility
   1. Registration is subject to availability and is confirmed only when accepted by the 15WCC Organisers and, where applicable, payment has been received. An automated acknowledgement does not guarantee admission.
   2. Registration is personal to the named Delegate and may not be shared, resold, assigned, or transferred without prior written approval from the 15WCC Organisers.
   3. The 15WCC Organisers may refuse, amend, suspend, or cancel a registration where eligibility, payment, or operational requirements are not met.
   4. Delegates must provide accurate and complete registration information and promptly notify the 15WCC Organisers of any changes.
   5. Delegates must select the registration category that accurately reflects their status and meet any applicable eligibility requirements both at the time of registration and during the event.
   6. The 15WCC Organisers may request supporting documentation to verify eligibility and may cancel or reassign registrations if satisfactory proof is not provided.
   7. Automated confirmation and payment do not guarantee access where applicable eligibility requirements are not met.
   8. Delegates must display their Congress badge at all times. A valid Congress badge is required to access the venue and participate in the Congress.
   1. Badges may not be shared, copied, altered, or used by anyone other than the registered Delegate.

 

2. Minimum Age
   1. Registration for the 15WCC is open only to individuals who are 18 years of age or older at the time of the Congress. Any registration submitted by or on behalf of a person under the age of 18 is not permitted and may be refused or cancelled by the 15WCC Organisers.
   2. Alcohol may be served in certain areas and at certain Congress functions. Delegates must comply with all applicable laws and regulations relating to the purchase, service, and consumption of alcohol, including the Liquor Licence and Control Act, 2019.
   3. Delegates may be required to provide valid government-issued identification to verify their age and identity upon request by the 15WCC Organisers or their authorised representatives.

 

3. Registration Fees and Payment
   1. All registration fees are stated in Canadian Dollars and must be paid in Canadian Dollars.
   2. Registration fees do not include applicable taxes or processing fees, unless expressly stated otherwise.
   3. Registration fees do not include accommodation, airfare, ground transportation, visa fees, travel insurance, or other personal expenses unless expressly stated otherwise.
   4. Payment is accepted by credit card only. Requests to pay by another method may be submitted to 15wcc@occ.ca.
   5. Early Bird registration rates are available until Wednesday, March 31, 2027, at 5:00 PM Eastern Time. Unpaid Early Bird registrations after this deadline will automatically be converted to the Standard registration rate.
   6. From Wednesday, March 31, 2027, 5:00 PM Eastern Time, the Standard registration rate will apply to all new registrations.
   7. All Delegates must complete registration and payment by August 23, 2027. Any registration that remains unpaid after this date will be cancelled.

 

4. Group Registration and Registration on Behalf of Another Person
   1. Group registrations for up to 3 Delegates may be completed through the 15WCC registration site. Groups wishing to register more than 3 Delegates should contact 15wcc@occ.ca for assistance.
   2. For group registrations up to 3 Delegates, the person completing the group registration (the “Group Registration Owner”) or the person registering on behalf of another person (the “Registration Representative”) is responsible for obtaining authorization from each Delegate included in the registration before submitting the registration on their behalf and providing their information.
   3. The Group Registration Owner and the Registration Representative is responsible for providing accurate and complete registration information for each Delegate in the group and for promptly notifying the 15WCC Organisers of any changes.
   4. The Group Registration Owner is responsible for distributing all relevant Congress information, including these Terms and Conditions, to each Delegate included in the group registration.
   5. Each Delegate registered as part of a group is individually subject to and responsible for complying with these Terms and Conditions and all applicable Congress policies and requirements.
   6. The Group Registration Owner is responsible for ensuring that each Delegate is aware of the applicable registration, payment, cancellation, substitution, eligibility, participation requirements, and other sections of the Terms and Conditions.
   7. Any cancellation or substitution involving a Delegate registered as part of a group must be submitted in accordance with the Cancellation, Refunds and Substitutions policies below.
   8. The 15WCC Organisers reserve the right to request additional information relating to any Delegate included in a group registration for registration and planning purposes only and to refuse or cancel an individual registration where the applicable registration or eligibility requirements are not met.

 

5. Cancellation, Refunds and Substitutions
   1. All cancellation and refund requests must be submitted in writing by email to 15wcc@occ.ca.
   2. Refund requests will be reviewed on a case-by-case basis and, where approved, will be processed according to the refund schedule below, less a CAD$150 administrative fee:
      1. 100 per cent refund of the paid registration fee, less CAD$150, if the Delegate submits written notice by July 2, 2027.
      2. 50 per cent refund of the paid registration fee, less CAD$150, if the Delegate submits written notice between July 3, 2027, and August 1, 2027.
   3. Visa refusals will not be accepted as grounds for any refund after August 1, 2027.
   4. Substitution requests may be accepted until August 1, 2027, at the discretion of the 15WCC Organisers. All requests must be submitted in writing by email to 15wcc@occ.ca.
   5. No refunds will be provided for no-shows, including Delegates who register but do not attend the Congress.
   6. A CAD$100 administration fee may apply to reprint a lost or forgotten onsite name badge, following identity verification using a passport, driver’s licence, or other recognised identification document.
   7. Approved refunds, less the CAD$150 administrative fee, will be processed within 30 business days after September 13, 2027.

 

6. Visa
   1. Delegates are responsible for reviewing the Government of Canada’s entry requirements and confirming whether they require a visa, electronic travel authorization (eTA), or other travel document to enter Canada. Delegates should consult the Government of Canada website, their travel agent, the nearest Canadian visa application centre, or Immigration, Refugees and Citizenship Canada (IRCC) for guidance.
   2. Obtaining any required visa or travel document is the sole responsibility of the Delegate. Delegates should apply early and allow sufficient processing time. All costs related to visa applications, travel, accommodation, and any visa refusal are the sole responsibility of the Delegate.
   3. Registration for the 15WCC does not expedite the visa process or guarantee visa approval. The 15WCC Organisers cannot contact, represent, or intervene with any embassy, consulate, visa office, or immigration authority on behalf of a Delegate.
   4. Visa invitation letters will only be issued to Delegates with fully paid registrations. An invitation letter is provided for visa application purposes only and does not create any financial, legal, or immigration obligation for the 15WCC Organisers.
   5. Refunds for visa-related issues will be handled in accordance with the the Cancellation, Refunds and Substitutions policies above.
   6. The 15WCC Organisers may be required to collect and disclose information about registered Delegates to support Canada’s visa and immigration processes, including the Delegate’s visa application number. By registering, Delegates consent to the collection, use, and disclosure of this information for such purposes, subject to the Privacy Act and applicable privacy laws.

 

7. Event Programme Changes
   1. The 15WCC Organisers reserve the right to amend, substitute, modify, postpone, or cancel any aspect of the Congress programme, including speakers, sessions, schedules, venues, formats, and other event elements, where necessary.
   2. The 15WCC Organisers will use reasonable efforts to notify Delegates of any significant programme changes as soon as practicable.
   3. Changes to the Congress programme, speakers, schedule, venue, format, or other event elements shall not entitle Delegates to cancel their registration or receive a refund, except in accordance with the cancellation and refund policy above.

 

8. Event Cancellation, Postponement or Force Majeure
   1. The 15WCC Organisers shall not be responsible for any delay, disruption, modification, postponement, or cancellation of the Congress, in whole or in part, arising from circumstances beyond their reasonable control. Such circumstances include, but are not limited to, acts of God, natural disasters, severe weather events, fire, flood, earthquake, epidemic, pandemic, public health emergency, war, invasion, armed conflict, terrorism or credible threats of terrorism, civil unrest, labour disputes, government action, travel advisories, travel restrictions, border closures, sanctions, embargoes, interruptions to transportation, telecommunications, utilities, or other essential services, and any other event beyond the reasonable control of the 15WCC Organisers.
   2. If the Congress is delayed, modified, postponed, or cancelled as a result of any such circumstance, the 15WCC Organisers may, at their sole discretion, determine whether any refund, credit, or alternative arrangement will be offered to Delegates.
   3. Except to the extent required by applicable law, the 15WCC Organisers shall not be liable for any loss, cost, expense, damage, or inconvenience incurred by Delegates or accompanying persons as a result of the delay, modification, postponement, or cancellation of the Congress, including any travel, accommodation, visa, or other personal expenses.

 

9. Privacy and Personal Information
   1. By registering for the Congress, Delegates acknowledge and agree that the 15WCC Organisers may collect, use, store, and disclose personal information for purposes related to the planning, administration, and delivery of the Congress, including for the purposes set out in the Registration and Participation at ICC Events Policy.
   2. Personal information may include, but not limited to, a Delegate's name, job title, organisation, contact details, nationality, accessibility or dietary requirements, and any other information provided during the registration process.
   3. By registering for the Congress, Delegates acknowledge and agree that their personal information may be shared with third-party service providers, suppliers, and event partners where reasonably necessary for the operation and delivery of the Congress, or where required or permitted by applicable law. The third-party service providers, suppliers and event partners are required to protect your personal information with safeguards appropriate to its sensitivity. Upon request, a list of the third-party service providers, suppliers and event partners can be provided to a Delegate prior to or after such consent being provided.
   4. Where a Delegate has provided express consent, personal information may also be shared with Congress partners and sponsors for event-related communications, networking opportunities, and marketing purposes, in accordance with applicable privacy and anti-spam laws, including the Canada's Anti-Spam Legislation (CASL). Upon request, a list of Congress partners and sponsors can be provided to a Delegate prior to or after such consent being provided.
   5. Where the Delegate has provided express consent, each of the 15WCC Organisers may contact the Delegate regarding the planning of and general information on future programs, events, and related updates pertaining to each of the 15WCC Organisers, including a post-event survey for the Congress.
   6. The Delegate may withdraw consents or unsubscribe from these communications at any time by using the opt-out or unsubscribe mechanisms identified in the respective communications. Such consents are optional and are not a condition of registration for the Congress.
   7. Any information, including personal information, that a Delegate provides may be transferred, processed, accessed and stored outside of the province and/or Country in which such Delegate resides, which may include Canada, the European Union, the United Kingdom, and other jurisdictions in which the 15WCC Organisers and their third party service providers, suppliers, and event partners operate. Delegates acknowledge that their information may be transferred, processed, accessed or stored in another jurisdiction and be subject to such jurisdictions’ applicable laws.
   8. All information provided by a Delegate, including personal information, to the 15WCC Organisers shall be collected, stored, and retained in accordance with the 15WCC Organisers' respective privacy policies and in accordance with applicable privacy laws.
   9. Each 15WCC Organiser is accountable and responsible for handling any personal information that it receives. Any questions with respect to the handling of personal information received can be directed to 15wcc@occ.ca.
   10. Requests relating to access, correction, or deletion of personal information, may be submitted to 15wcc@occ.ca. in accordance with the 15WCC Organisers' respective privacy policies and applicable privacy laws.

 

10. Photography, Video and Recording
    1. The 15WCC Organisers and their authorised representatives may photograph, film, livestream, or otherwise record the Congress and related activities. By registering and attending the Congress, Delegates expressly consent to the capture and use of their image, likeness, voice, and statements in photographs, video recordings, audio recordings, and other media.
    2. The 15WCC Organisers may use, reproduce, publish, distribute, and display such materials in any format or media, whether now known or later developed, for promotional, educational, reporting, archival, or other lawful purposes related to the Congress and the activities of the 15WCC Organisers, without compensation to the Delegate.
    3. Delegates waive any right to inspect, approve, or receive compensation for the use of such materials, subject to applicable law.
    4. All photographs, recordings, and other materials created by or on behalf of the 15WCC Organisers shall remain the property of the 15WCC Organisers.
    5. Requests relating to access, correction, or deletion of personal information, including images where applicable, may be submitted in accordance with the 15WCC Organisers' respective privacy policies and applicable privacy laws.

 

11. Accessibility Accommodation Requests
    1. Delegates may submit accessibility and accommodation requests to the 15WCC Organisers for purposes of their participation at the Congress, including dietary requirements, during the registration process.
    2. Delegates requiring disability-related accommodation are encouraged to advise the 15WCC Organisers of their needs as early as reasonably possible. The 15WCC Organisers will work with the Delegate and, where applicable, the venue or other service providers to identify and coordinate appropriate accommodation.
    3. Any personal information collected in connection with any disability-related accommodations shall be collected, stored, and retained in accordance with the 15WCC Organisers' respective privacy policies and in accordance with applicable privacy laws.

 

12. Third-party Suppliers
    1. Certain services associated with the 15WCC may be provided by third-party suppliers. The organiser is not responsible for the acts, omissions, policies, availability or performance of third-party suppliers, except to the extent required by applicable law.

 

13. Liability
    1. Delegates participate in the Congress at their own risk and are responsible for assessing the suitability of any information, materials, products, services, or activities presented or discussed during the Congress. The 15WCC Organisers make no representations or warranties regarding the accuracy, completeness, or suitability of such information and shall not be liable for any loss, damage, cost, expense, claim, or liability arising from its use or reliance upon it.
    2. To the fullest extent permitted by applicable law, the 15WCC Organisers shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage arising out of or in connection with the Congress.
    3. Delegates acknowledge that attendance at the Congress may involve exposure to health and safety risks, including the risk of communicable diseases. By attending the Congress, Delegates voluntarily assume all such risks. The 15WCC Organisers shall not be liable for any illness, injury, or health-related claim arising from or in connection with attendance at the Congress, except to the extent required by applicable law.
    4. The 15WCC Organisers shall not be liable for any personal injury, illness, death, loss, theft, or damage to personal property suffered by Delegates during or in connection with attendance at the Congress, except to the extent required by applicable law.
    5. Delegates are strongly encouraged to obtain appropriate travel, medical, accident, cancellation, and personal property insurance before travelling to and attending the Congress. Delegates participate in the Congress at their own risk and are responsible for arranging any insurance coverage they consider necessary.
    6. The 15WCC Organisers are not responsible for, and assume no liability in connection with, any meetings, events, tours, social activities, business engagements, or other arrangements organised independently by Delegates, sponsors, exhibitors, third-parties, or other participants outside the official 15WCC programme. Participation in any such activity is entirely at the Delegate's own risk.

 

14. International Delegates and Local Laws
    1. The 15WCC is being held in Toronto, Ontario in Canada and will bring together Delegates from multiple countries and jurisdictions. Delegates are responsible for ensuring that they comply with all applicable laws, regulations, immigration requirements, customs requirements, and other entry requirements relating to their travel to and stay in Canada.
    2. Delegates are responsible for complying with all applicable federal, provincial, and municipal laws and regulations while attending the Congress, as well as the rules, policies, and requirements of the Congress venue and the 15WCC Organisers.
    3. Delegates acknowledge that laws, regulations, standards, and customary practices in Canada may differ from those in their home country. The 15WCC Organisers shall not be responsible for any consequences arising from a Delegate's failure to comply with applicable laws, regulations, immigration requirements, customs requirements, or other official requirements.

 

15. Conflicts
    1. In the event of any conflict between these Terms and Conditions and the 15WCC Organisers' respective privacy policies, the applicable privacy policy governs with respect to the collection, use, disclosure and retention of personal information, subject in all cases to applicable privacy laws, and these Terms and Conditions govern in all other respects.

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Registration and Participation at ICC Events Policy

1. Purpose  
   The International Chamber of Commerce (“ICC”) and its working bodies regularly organise and co-organise events in different parts of the world. Many of these events are open to the public and are advertised on the ICC website as well as widely promoted via the ICC network and online channels. ICC also organises and hosts events that are targeted to specific audiences, and events that are invite-only.
2. 1. Through these events, ICC aims to achieve diverse objectives:
3. to provide thought leadership and increase ICC’s profile across its areas of expertise;
4. to promote ICC activities, initiatives, and services;
5. to provide knowledge-sharing and networking opportunities; and
6. to deliver training or capacity-building programmes.
7. 2. The aim of this document is to outline ICC’s policy regarding the registration and participation of participants at ICC events, and the assignment of nationality and country affiliations to participants. The policy applies to all events organised and co-organised by ICC including its offices abroad and its legal entities. The policy is for use by ICC staff and co-organisers of ICC events, and may be shared with participants.
       
   3. Reference to ‘participant’ includes any person, organisation, or entity taking part in the event and includes delegates, guests, attendees, partners, sponsors, exhibitors, competitors, speakers, presenters, panellists, volunteers, staff, and anyone else present at the ICC event.
       
   4. A template Code of Conduct for participants is included in this policy at Annexure A, and may be amended as appropriate to reflect the size, type and location of the event taking place.

 

2. Registration and participation at ICC events
   1. Regardless of whether the events are free or paid, open or exclusive, ICC or the co-organiser will require participants to express their interest in participating, register, or respond to an invitation (as the case may be). Typically, ICC or the co-organiser will require participants to fill-in an online registration form prior to the event and to complete payment of the corresponding fees where applicable. ICC reserves the right to reject any registration or payment, and exclude a participant at any time, in its sole discretion, and as it deems necessary. Circumstances for rejection of a registration or payment or exclusion from an event may include, but are not limited to:

1. the individual, or the entity they represent, is subject to international, regional, national and/or other relevantly applicable sanctions, restrictive measures, or otherwise prohibited from participating due to embargo-related considerations;
2. the participation of the individual, or the entity they represent, could or does create a risk to ICC’s image and reputation, as deemed by ICC;
3. the individual, or the entity they represent, demonstrates unlawful conduct during or in connection with the event;
4. the individual, or the entity they represent, seeks to use the ICC event as a political platform (as deemed by ICC) or its conduct during or in connection with the event go against ICC’s principles of political neutrality and impartiality;
5. the individual has not fulfilled its payment obligations;
6. the individual has not provided required registration details or information;
7. the individual is not respecting the Code of Conduct or the general terms and conditions applicable to the event, as deemed by ICC;
8. the participation of the individual may disturb or threaten the peace and order of the event or the safety of the event’s participants or premises, as deemed by ICC; and
1. the individual, or the entity they represent, has conducted itself inconsistently with any of the above circumstances at previous ICC events.
    
2. 2. Registration from individuals or entities being nationals of or domiciled in a sanctioned or embargoed country pursuant to laws and regulations applicable to ICC will be subject to prior ICC compliance verifications and clearance in accordance with the Terms and Conditions. Payment instructions regarding the registration fees will be communicated in due time and the payment will be invited in Canadian Dollars exclusively.
       
3. 3. Obtaining any required visa to attend an ICC event is the sole onus and responsibility of the participant. The ICC and co-organisers will not be able to assist in any visa application or process, and will not contact or intervene with any embassy or consulate on behalf of the participant. In some circumstances and in the sole discretion of ICC, ICC or the co-organiser may provide participants with a visa invitation letter, after completion of all appropriate due diligence and compliance verifications. The letter will be strictly fit for the purpose and duration of the event. Such letter does not financially or legally obligate ICC or its co-organisers in any way.

 

3. Assignment of nationality and country affiliations to participants at ICC events
   1. When registering for an ICC event, in most cases participants are required to indicate, among other things, their full name, contact details, nationality or nationalities, as well as the name, address, and country of the entity they represent.
       
4. 2. This information will be used, notably, to create the event’s participants list and identify the participants in badges, lanyards and the event’s website and app, as appropriate and in accordance with the Terms and Conditions.
5. 3. It must be noted and accepted by all participants that:
      a. When processing registrations, ICC (or the co-organiser) will only propose and accept countries and territories that:

• are recognised in the ICC Constitution; or which
• the United Nations consider as “Member States” or “Non-Member States having received a standing invitation to participate as Observers in the sessions and the work of the General Assembly and maintaining Permanent Observer Missions at Headquarters”.

2. In the case of participants taking part as individual participants and not representing any entity at the event, ICC will assign them the first nationality which they have indicated in the online registration form.
3. In the case of participants representing an entity at the event, ICC will assign them the country which is currently recognised by the international community as exercising sovereignty over the territory in which the entity is physically located.
4. Where disagreements exist within the international community on the sovereignty of a territory, ICC will assign the country in accordance with the name used in the ICC Constitution or the latest resolutions of the UN General Assembly and the UN Security Council at the time of the event.
5. In the absence of a consensus within the UN system, ICC will assign the country in accordance with the current majority view among members of the UN General Assembly at the time of the event.

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Annexure A - Code of Conduct

By agreeing to attend the 15WCC event, Delegates also undertake to respect the Code of Conduct:

CODE OF CONDUCT

The International Chamber of Commerce (“ICC”) and the Ontario Chamber of Commerce (“OCC”) (together with the ICC, the “Organisers”) of the event taking place (the “Event”) aim at encouraging and strengthening relations among participants at the Event. The Organisers are committed to providing a professional, safe and welcoming environment for all. The Organisers are non-political organisations, and any political demonstration is strictly prohibited during the Event. 

This Code of Conduct outlines expectations for all participants in the Event. By agreeing to attend the Event, participants undertake to respect this Code of Conduct.

1. Applicability
   This Code of Conduct is applicable to all participants of the Event. For the avoidance of doubt, this extends to delegates, partners, speakers, attendees, volunteers, sponsors, exhibitors, competitors, staff and anyone else present at the Event (‘participants’). 

 

2. Expected behaviour
   Participants should conduct themselves at all times during the Event in a manner that comports with both the letter and spirit of this Code of Conduct, including without limitation throughout plenary sessions, workshops, competitions, exhibition areas, receptions, cocktails, talks, hallway conversations and any related events.  This includes statements made in social media postings, online publications, text messages and all other forms of communication related to the Event.
   All participants are expected to conduct themselves in a professional, respectful and responsible manner at all times, and observe the following expected standards of behaviour: 

• treat everyone with respect and consideration;
• communicate openly and thoughtfully with others and be considerate of the multitude of views and opinions; 
• be respectful in discussing and debating ideas; 
• do not use the Event as a political platform or to make a political statement;
• do not use the Event as a platform for self-promotion or promotion of a competing organisation of any Organiser;
• comply with all laws and regulations of the jurisdiction in which the Event takes place;
• do not share, disclose or transmit any confidential information in relation to any part of the Event;
• be responsible and respectful in the use of social media in relation to the Event, including any recording of the content of the Event;
• follow the rules and policies of the venue; 
• respect the property of the Event venue, social function venues, and any other facilities used; 
• be mindful of the surroundings and fellow participants;
• dress in appropriate attire; and
• alert venue security when noticing a dangerous situation or someone in distress.

 

3. Prohibited conduct
   The Organisers are committed to creating an environment where everyone can participate without harassment, discrimination, or violence of any kind. Unacceptable behaviour includes, but is not limited to: 

• any non-compliance with applicable laws and regulations, or participating in illegal activity;
• threatening, intimidating, humiliating, demeaning speech or hostile acts directed at a particular group or an individual because of, for example, their sexual orientation, gender, ethnicity or religion;
• any action, discrimination or language meant as comments, jokes or slurs related to gender identity, race, ethnicity, sexual orientation, ability, socioeconomic status, age, appearance or religion that coerce others, create hostility, or undermine professional equity; 
• deliberate intimidation, stalking or following; 
• harassing photography or recording;
• persistent and unwelcome solicitation of emotional or physical intimacy; 
• sustained or disrespectful disruption of plenary sessions, workshops, competitions, talks or any other related events;
• physical assault, real or implied threat of physical harm;
• sexual harassment including, but not limited to: 
  • any unwelcome conduct of a sexual nature, as unwelcome sexual flirtations, advances or propositions,
  • uninvited and unwelcome touching of an individual’s body, and
  • sexually degrading words used to describe an individual;
• illicit drug consumption;
• alcohol consumption during the Event outside of social or networking sessions or activities. Excessive alcohol consumption at the social or networking sessions or activities should be avoided and venue management will enforce responsible service of alcohol practices and procedures; 
• anything that is dangerous, offensive or illegal;
• anything likely to harm the reputation of any Organiser or an Event venue;
• using the Event as a political platform or to make a political statement;
• using the Event as a platform for self-promotion or promotion of a competing organisation of any Organiser;
• bringing onto or removing from any Event venue anything which is likely to damage the Event venue or the property of any person or cause death or injury to any person in or around the Event venue; and
• smoking and/or vaping within the Event venues.

 

4. Consequences 
   Any participant not adhering to this Code of Conduct will be notified and is expected to stop any offending or unacceptable behaviour immediately.
   The Organisers each reserve the right to take any action deemed necessary and appropriate by any Organiser, including refusing admittance to, or removing any participant from, the Event or any other ICC hosted or organised event (including future events) at any time in the sole discretion of the Organiser. 

 

5. Complaint process
   In the event of non-compliance with the terms of this Code of Conduct, the person who is the target of possible prohibited conduct or any third party who has direct knowledge of the possible prohibited conduct should promptly report to the Organisers (15wcc@occ.ca).
   Reports will be handled confidentially. Information about a report may be shared with the other Organisers to investigate and respond, and to apply any measures under Section 4, and will otherwise be shared only as required by law.