Frequently Asked Questions
General Information
What is uPerForum Dallas?
uPerForum Dallas is an annual summit specifically for uPerform healthcare clients, focusing on the future of health IT education. The event aims to empower healthcare education leaders with tools and relationships to optimize training strategies, enhance user efficiency, and improve satisfaction through better health IT education and support.
Learn why uPerform Dallas is a can’t-miss event on our Why uPerForum page.
When and where is the event taking place?
The event will be held from Tuesday, September 30th to Thursday, October 2nd, 2025, at The Adolphus Hotel in downtown Dallas, Texas. Please refer to the agenda for detailed information on the venue and schedule.
Conference Location
The event will be held at The Adolphus Hotel (1321 Commerce Street) in downtown Dallas.
Welcome Reception Location
Our welcome reception will be held across the street from The Adolphus Hotel at The Exchange Food Hall (211 S Akard Street) located in the AT&T Discovery District.
How do I register for the event?
Registration can be completed online through our official registration form here. The standard registration fee is $275, which covers access to all sessions and activities. Travel and hotel costs are additional.
Travel and Accommodation
How do I get to the venue?
Dallas is served by two major airports: Dallas Fort Worth International Airport (DFW) and Dallas Love Field (DAL).
When booking your trip, aim to arrive no later than Tuesday, September 30th.
- Joining one or more of our optional sessions? We start promptly at 9:00 AM, 1:00 PM, and/or 3:15 PM, depending on which sessions you've confirmed to attend (see more information in your registration confirmation).
- Not joining our sessions? Mosey on down to our Welcome Reception starting at 6:00 PM.
For transportation to The Adolphus Hotel, you can:
- Take the light rail directly from DFW or catch the DART shuttle (Route 005) from DAL to Inwood / Love Field Station.
- Use taxi services, Uber, or Lyft for direct rides from the airports to the hotel.
Detailed travel information, including directions and public transit options, can be found on our Getting There page.
Are there recommended hotels nearby?
We recommend staying at The Adolphus Hotel where the event is being held.
The uPerform team is staying at the AC Hotel Dallas Downtown as a secondary location.
Does the hotel offer a discounted rate?
We have negotiated a discounted rate of $279/night plus taxes and fees for attendees. Please note that we are nearing capacity - space is limited. Don't delay! Book your stay at the uPerForum rate online here.
If you run into trouble confirming your reservation, please reach out to marketing@uperform.com.
When should I book my room?
We recommend booking your room as soon as you register, as the discounted room block is subject to availability and nearing capacity. Any remaining rooms in the block not reserved by Friday, September 5th will be released to the general public and subject to their market rate.
If you run into trouble confirming your reservation, please reach out to marketing@uperform.com.
How long of a hotel stay would I need for the whole event?
Arrival
We recommend arriving in Dallas no later than Tuesday, September 30th, in time to join our optional sessions starting at 9:00 AM, 1:00 PM, or 3:15 PM, or join us at our Welcome Reception at 6:00 PM.
Departure
We recommend checking out on Thursday, October 2nd, after activities conclude around Noon. We welcome you to stay longer to explore the Dallas/Fort Worth area if desired.
How do I book one or more rooms in the discounted room block?
You can book your stay at the uPerForum rate online here. If you run into trouble confirming your reservation, please reach out to marketing@uperform.com.
Is parking available at the venue?
Yes! We are currently gathering parking details from The Adolphus Hotel for local attendees. Additional information will be provided soon. Please check back for updates.
What’s New This Year?
Expanded Conference Duration
This year, uPerForum Dallas has been expanded to a three-day event, offering more sessions and activities to enhance learning, networking, and engagement opportunities.
Optional Sessions on Tuesday
Tuesday now features several optional sessions that provide a deep dive into specialized topics. Spaces are limited, so advanced registration is required. Confirm your seat at one or more of these sessions when registering.
Make sure your travel plans accommodate arrival for our optional sessions starting at 9:00 AM, 1:00 PM, or 3:15 PM. See your registration confirmation for details on what sessions you've secured a seat in.
For more information, please refer to the Agenda tab on our registration site.
Revised Evening Activities
Based on feedback from last year’s post-event survey, we decided to forgo the dinner on Wednesday evening in favor of an optional happy hour (with heavy hors d'oeuvres) following our full conference day. This frees up time to allow our guests to venture out into the Dallas area if they prefer.
We will still be hosting our Welcome Reception on Tuesday, September 30th.
Event Details
What types of sessions will be offered?
We’re honored and excited to announce a lineup of health system-led presentations and speakers for uPerForum Dallas. This event promises to be an enriching experience, offering insights and discussions on cutting-edge topics in health IT education, led by your peers.
Tuesday, September 30th features several new sessions, including hands-on workshops and roundtable discussions. Advanced RSVP is required – sign up for the ones you’re interested in when registering.
- Practical Labs: Hands-On Workshop with uPerform’s Content Studio Editor
- Lessons from the Community: Accelerate Your Initial Training Success
- Lessons from the Community: Elevate Your Ongoing Education Impact
Wednesday, October 1st features a can't-miss lineup of sessions including:
- Unlock the magic of uPerform Copilot, your Epic Assistant presented by Baylor Scott and White Health
- Journey to Direct Answer: Getting to the Answer Faster presented by Froedtert Health
- MyChart, Care Everywhere & Compass Rose: Making the Untrainable Trainable presented by Access Community Health Network
- From Good to Great: Mastering uPerform with Standards that Work presented by UCHealth
- Best Practices and Engagement Roundtables led by Apotti and Community Health Network
Thursday, October 2nd features Account Debrief Meetings and Peer-to-Peer pre-scheduled sessions. More information about how to sign up for these sessions will follow later this summer.
These sessions aim to provide valuable insights and foster discussions on best practices, innovative strategies, and proven successes using uPerform.
Why should I attend?
Attending uPerForum Dallas provides opportunities to:
- Learn best practices and key successes from uPerform clients and subject matter experts.
- Network with peers, thought leaders, and industry experts.
- Gain insights into proven strategies to streamline training and enhance learner engagement.
- Discover upcoming enhancements to the uPerform platform through the uPerform Labs program.
- Collaborate with key members of the uPerform team to review program performance and discuss actionable strategies.
Learn why uPerform Dallas is a can’t-miss event on our Why uPerForum page.
Where can I find the itinerary?
You can find the detailed itinerary for uPerForum Dallas on the Agenda tab of our registration site. This section includes all session times, descriptions, and locations, as well as information on optional activities and networking events. Be sure to check it regularly for any updates or changes to the schedule.
Additional Information
What is the dress code for the event?
Business casual
Will meals be provided?
The following meals are included as part of your registration:
- Tuesday, September 30th: Dinner
- Wednesday, October 1st: Breakfast, Lunch, Happy Hour with heavy hors d'oeuvres
- Thursday, October 2nd: Breakfast
Additionally, beverages and snacks will be available during all sessions and conference activities to ensure you stay refreshed and energized throughout the event.
How can I contact the event organizers?
For any questions or concerns, please contact us at marketing@uperform.com. We are happy to assist you.