*BEGINNER*

[SA] Create. Automate. Simplify: A Beginner’s Guide to Application Triggers 

Get ready to automate the small stuff so you can focus on the big picture! This beginner-level session will introduce you to Application Triggers — what they are, how they work, and how they'll improve your processes. You'll learn how to set up simple, powerful automations that save serious time. No prior experience with Application Triggers is needed; just bring your curiosity!

* If you are already familiar with App Triggers, you may instead be interested in the advanced session: Workflow Wonders: Crafting Smart Automation with Application Triggers.

*LOW INTERMEDIATE*

[ISSS Student] Becoming a SEVIS Sleuth: Deciphering SEVIS Batch Error Codes

Imagine it: You’re going about your day, completing your daily tasks and checking things off your to do list. You go to the Batch Manager in ISSS Student to download yesterday’s batches, and you see it...the red icon. What happened to this batch? What is this code and what does it mean? "It's elementary, my dear admins!" Follow me along the trail of clues to solve these mysteries and leave this session as a certified SEVIS Batch Error Detective!

*ALL AUDIENCES*

[TR] No Turbulence Ahead: Best Practices for Smooth Trip Registration

Successful trip registration starts with a process that’s easy to begin and simple to follow. This session highlights strategies for helping travelers start their registrations on time—whether manually, by forwarding confirmation emails, or by assigning delegates to manage trips on their behalf. We’ll explore how admins can reduce barriers to entry, clarify expectations, and increase overall adoption without creating confusion. You’ll come away with practical tips to promote consistent trip reporting and build a stronger foundation for downstream processes like forms, document uploads and approvals.

*ALL AUDIENCES*

[SA, AT] Navigating Inclusivity: Supporting LGBTQIA+ Students Using Study Abroad & AlertTraveler

Studying abroad is a life-changing experience for all students, but for LGBTQIA+ students, it may come with unique challenges. So, how can you, as an advisor, ensure you’re supporting them every step of the way? Together, we’ll explore powerful tools and strategies, from best practices in tracking preferred names and options to track gender identity to navigating country intelligence in the AlertTraveler app, this session will outline some essential tools at your disposal to provide comprehensive, inclusive advice to your students. While this session will include an AlertTraveler component, all Study Abroad users at any user level will find value in this session.

*INTERMEDIATE*

[SA] Recommendations vs. Reviewers: The Ultimate Showdown

Discover the unique superpowers of Recommendations and Reviewers—what they do best, where they shine, and how to use them effectively in your application process. In the second half, we’ll dive into real-world scenarios where you’ll help decide: who saves the day—Recommenders or Reviewers?

*INTERMEDIATE*

[SA] Terra Dotta, the Wolverine & the Buckeye: Unlocking Terra Dotta's Potential Beyond Outgoing

Welcome to “Terra Dotta, the Wolverine & the Buckeye,” where we’re breaking out of the Outgoing box and running a bold offense - showcasing how two powerhouse teams are unlocking the full potential of Terra Dotta. Huddle up for a play-by-play of how two fierce rivals, Michigan and Ohio State, have taken Terra Dotta beyond the Outgoing playbook and into the end zone, creatively expanding their use of Terra Dotta beyond the basics.

Expect some friendly Wolverine vs. Buckeye rivalry— but also real solutions, like how Michigan (Go Blue!) reimagined the Incident Report Program Type to support an online safety abroad orientation and safety plans. Half time switch to THE Ohio State University to dig into different uses for the Program Enrollment and the Risk Management program types. Learn how to make things easier for your International Travel Policy Committee, track and train your faculty, and manage program reauthorizations.

This session is for anyone ready to think differently, optimize their setup, or just enjoy some school spirit. Bonus points if you show up in maize & blue or scarlet & gray!

*LOW INTERMEDIATE*

[ISSS Student] Signed, Sealed, Delivered: Arrival Registration for Initial Students

Your students have landed—now it’s time to confirm their arrival, collect key documents, and set them up for a successful term abroad. This session will introduce the Arrival Registration Request as a powerful tool to gather everything you need in one place: arrival confirmations, copies of essential documents, and critical reminders. With information automatically saved to each student’s profile, you’ll reduce follow-up emails and ensure nothing falls through the cracks. It’s arrival management—signed, sealed and delivered with confidence.

*INTERMEDIATE*

[TR] Everything You Ever Wanted to Know About Travel Registry Approvals

(But Were Afraid to Ask)

Travel Registry approvals can be complex processes on institutional campuses, but our workflows will help you transform those into simple steps. This session will clarify the approval process and provide attendees with actionable insights and best practices. Topics will include setting up your approval process for optimal functionality, strategies for effectively reminding approvers, and techniques for reporting on approval statuses and stages. We will also delve into the approver interface on the public site, offering a comprehensive walkthrough so you can support approvers in navigating the interface quickly and effortlessly.  By the end, you will have the tools to configure your approvals with confidence. Join us for an informative and engaging discussion that will leave no question unanswered—or at least less intimidating to ask!

*ALL AUDIENCES*

Session To Be Confirmed

A full description of this session will be provided soon!  Please stay tuned for details to come!

*INTERMEDIATE*

[SA, ISSS] Standard Operating Procedures: Your Blueprint for Consistency and Clarity

Discover how documenting Standard Operating Procedures (SOPs) can capture your institution's unique Terra Dotta processes, ensure team members follow consistent steps, and minimize errors. This session will walk through real-world examples and offer tips for developing clear, actionable SOPs tailored to your office's unique needs. Leave with a blueprint to help you scale, train, and succeed with confidence.

*LOW INTERMEDIATE*

[SA] From Basic to Brilliant: Mastering the Magic of Program Wizard

Behind every great program page is a magical wizard...the Program Wizard. In this session, we’ll wave our wands over key aspects of Program Wizard that help streamline the entire lifecycle of building and maintaining programs in Terra Dotta. From utilizing templates to ensure quick builds and consistent data to design efficiency and long-term maintenance, you'll walk away re-introduced to how easy it can be to keep your program offerings polished and up to date. Whether you're launching new programs or refining existing ones, this session will help you make magic happen behind the scenes.

*ALL AUDIENCES*

[ISSS] New Faces, Role Ready: Structuring Permissions and Profiles Effectively

A student worker, a new DSO, and a department admin walk into your office… and none of them can make the changes they need in your ISSS site. Sound familiar? In this session, we’ll show you how to take control with Staff Management and SEVIS permissions. Learn how to invite colleagues into your Terra Dotta site with the right access and visibility—so everyone can do their job without stepping on each other’s toes. Whether you're building a new team or fine-tuning access, this session will help you maximize permissions with confidence and clarity.

*LOW INTERMEDIATE*

[TR] Refining the Journey: Streamlining Your Processes in Travel Registry

It’s time to take a fresh look at your Travel Registry. In this session, we’ll explore how to evaluate your current processes with a critical eye—identifying where too many forms, fields, and workflow steps may be slowing things down. Learn how to simplify your system for a more efficient, user-friendly experience without sacrificing compliance or oversight.

*LOW INTERMEDIATE*

[ENG] Engage Contacts: How to Effectively Target the Right Audience

Have a target audience in mind for your next Engage Campaign but unsure of the best way to create your contact list? This session will guide you through the options available to help you refine and focus your audience with confidence. Learn how to use the tools of Engage to build precise, purposeful lists that make your outreach more effective. Whether you're new to Engage or looking to sharpen your strategy, you'll walk away with a clearer path to reaching the right people with the right message.

*INTERMEDIATE*

[ISSS, SA] Make it Make Sense: Crafting Inclusive Content with Intentional Language

Sometimes even clear messaging can miss the mark if it doesn’t resonate with your whole audience. This session explores how to design site content that is not only clear and easy to understand, but is also respectful, inclusive, and intentionally crafted. You'll gain useful techniques for using language that supports a wide range of users--including international students, non-native English speakers, neurodiverse individuals, and those from culturally diverse backgrounds. Walk away with a deeper understanding of how thoughtful language choices can make your content more accessible, culturally sensitive, and welcoming for everyone. 

*BEGINNER*

[SA] From Blank Page to Home Page: A Beginner’s Guide to Site Builder 

Still using the legacy public site and curious about switching to the Site Builder? Join us for this session and learn how to transform your Terra Dotta homepage with ease! We’ll guide you through the basics of Site Builder, showing you how to create a site that reflects your institution’s unique brand. You’ll build your first page, gain practical tips and best practices, and leave with the confidence to continue designing additional pages. 

* If you are already familiar with Site Builder, you may instead be interested in the advanced session: Beyond the Basics: Advanced Techniques for Site Builder Power Users.

*INTERMEDIATE*

[ISSS Student] Standing Ovation: Shining the Spotlight on ISSS Student Stage Configurations

Your Terra Dotta site plays a starring role in guiding students through complex government regulations—but who says it has to read like a SEVIS manual? In this high-energy session, we’ll show you how to take your ISSS Student stage configurations from behind-the-scenes to Broadway-ready. Learn how to turn regulatory content into something that’s easy to read, fun to engage with, and truly fabulous.

We’ll shine the spotlight on how to fully leverage Terra Dotta’s stage configurations—from Invited to Archived—creating a create a smoother, more supportive experience for your students. Whether you're aiming to boost retention, support marketing efforts, or just want your processes to sparkle, you'll leave with ideas worthy of a standing ovation. 

*LOW INTERMEDIATE*

[TR] Interactive Workflow Glow-Up: Cleaning House in Travel Registry

Join us for an hands-on session focused on mastering Travel Registry workflows: whether you're cleaning up years of legacy processes, aligning with evolving travel policies, or testing out new requirements, we've got something for you. Designed with both seasoned clients and newer users in mind (including those one-person offices), this session offers the perfect environment to dig into your existing setup, and future-proof your workflows.

We'll start off with some training where you'll learn the ins and outs of the Travel Registry workflow functionality with guided walkthroughs led by product experts. We’ll highlight common workflow challenges, best practices for optimization, and tips for aligning workflows with new or changing policy requirements.

Then we'll move into a hands-on Lab where you will have the opportunity to implement what you've learned directly in your own site with guided activities led by subject matter experts. Get real-time help and feedback about what are the best next steps for your institution.

Leave this session with cleaner, more efficient Travel Registry workflows —and the confidence to keep evolving them as your travel processes grow.

*ALL AUDIENCES*

[SA] Search Party! Helping Students Discover the Right Program

Join the search party and discover how Guided Discovery and Program Discovery can become your dynamic duo for connecting students with the right programs. In this interactive session, you’ll learn how to preview and configure both tools—yes, even if you’re still using Classic Site Builder. We’ll show you how to use parameters and templates to craft themed search pages, and how to design clear, compelling guides that help students navigate their options with ease. You’ll also get a behind-the-scenes look at how the Program Discovery algorithm works its magic. In the lab portion, you'll get to build your own discovery pages and student guide—because every great journey starts with a smart search.

*INTERMEDIATE*

[ISSS Student] Leveraging ISSS Analytics: Solving Real Challenges with a Big-Picture Mindset

Analytics is a powerful tool that can be used to solve both simple and complex problems. As institutions often grapple with data dilemmas and niche challenges, this presentation will deliver effective tools and hands-on guidance to support your work. We will start by addressing methods to track individual processes at the student/scholar advisor level. Next, we will explore specialized scenarios that require unique approaches, such as tracking tricky student populations to guide student recruitment and retention. Finally, we will look at best practices for efficiently handling large amounts of data as well as explore how the data can be used to serve office staff and campus partners. Together, we aim to transform data complexities into clarity with the goal that attendees leave the session equipped to handle many data challenges with finesse and foresight. 

*LOW INTERMEDIATE*   

[SA] Caterpillar to Butterfly: Managing the Lifecycle of the Faculty-Led Process 

Take flight with us as we explore how Terra Dotta Study Abroad can easily facilitate the full lifecycle of a faculty-led program. Using existing tools in creative and efficient ways, you'll see your program proposals emerge into beautiful programs. Guided by San Diego State University and Virginia Tech, you'll learn how to leverage Program Enrollment, brochure pages, Content Management, Deployment Rules, Application Triggers, and Reviewer Management to lighten administrative loads and better support faculty. Along the way, we’ll share lessons learned and best practices to help your faculty-led processes take off.

*ALL ISSS AUDIENCES*

[ISSS 2.0] An Introduction into the Next Gen of Student and Scholar

Get ready to explore the all-new ISSS 2.0 solution—a reimagined platform built with your feedback at its core. In this session, we’ll guide you through the new and improved experience from every angle: admin, department, and student/scholar. Discover what’s familiar, what’s fresh, and how intuitive updates are making processes smoother and smarter than ever. Whether you're curious or already planning your upgrade, this is your front-row seat to the future of ISSS.

*INTERMEDIATE*

[AT] Beyond Emergencies: Building Well-Being into Student Travel

More than crisis management, supporting student travelers means planning for their overall well-being from the start. This session explores how to integrate wellness-focused resources into your travel planning process, from pre-departure through return. Learn how to use AlertTraveler to connect travelers with campus services, embed support touchpoints, and create a culture of care that travels with them, because proactive support outshines reactive response every time.

*ALL AUDIENCES*

[AGR] Got Agreements? A Fresh Look at the Fundamentals

Managing institutional agreements can be daunting, but having a solid grasp of the tools at your disposal makes all the difference. This session offers a walkthrough of the foundational features of Terra Dotta’s Agreements platform, highlighting key functions like proposal submission, review, and approval, agreements tracking, and basic reporting. Whether you're new to the platform or revisiting the basics, you'll leave with a refreshed understanding of the fundamentals of Agreements.

*HIGH INTERMEDIATE*

[SA, ISSS] Beyond the Basics: Advanced Techniques for Site Builder Power Users

Ready to take your Terra Dotta site design to the next level? Dive deeper into the advanced capabilities of Site Builder to fine-tune your site’s look and feel. Through CSS branding customizations, Page Builder techniques, program search innovations, and other advanced configurations, you can enhance the user experience (UX) for students and site visitors. Whether you're looking to elevate your homepage or streamline a multi-page site, this session is packed with tips, techniques, and insider knowledge for experienced Site Builder users.

*BEGINNER*

[SA] Who's Who: Making Program Contacts Work for You           

Think Program Contacts are just a list of names? Think again! They’re a key tool for streamlining communication, organizing records, and improving efficiency across your Study Abroad site. In this session, we’ll walk through how to create, edit, and manage Program Contacts, and explore practical ways to leverage them.

*ALL ISSS AUDIENCES*

[ISSS 2.0] Inside the 2.0 Experience - Customer Conversations

This session puts the customer experience front and center with stories straight from the field. An institution that has already launched ISSS 2.0 will share their impressions and insights about going live with the new platform and how the transition has shaped their day-to-day operations. We will wrap it up with a quick Q&A to get your own questions answered by those who’ve been there, done that.

*INTERMEDIATE*

[TR] Session To Be Confirmed

A full description of this session will be provided soon!  Please stay tuned for details to come!

*LOW INTERMEDIATE*

[AGR] Activities Tracking in Action: Visualizing Partner Interactions and Engagement

With so many agreements to manage, it’s essential to know which ones are the most active. Activity Tracking is a key feature of Terra Dotta Agreements, offering visibility into the interactions across all your institutional collaborations. We'll explore how you can monitor engagement in student exchange, admissions recruiting, faculty visits, and other initiatives, giving you the tools to track and assess the level of activity in each agreement. By the end of this session, you'll know exactly how and where to gather this information to ensure your partnership portfolio remains in top shape.

*HIGH INTERMEDIATE*

[SA] Workflow Wonders: Crafting Smart Automation with Application Triggers

Step behind the curtain and unlock the full power of Application Triggers! This supercharged session dives into spellbinding automations—such as deploying forms based on student responses, assigning applications, and fine-tuning workflows to save time. You’ll explore how triggers can work hand-in-hand with deployment rules, app tags, and profile updates to create smarter, more seamless processes. Ideal for experienced users ready to take their automation game to the next level.

*BEGINNER*

[SA] From Overwhelmed to Optimized: Navigating an Inherited Terra Dotta System

When you're starting a new job, there's so much to learn.  While Terra Dotta software is a powerful tool that you will come to rely on to accomplish many things in your new role, it can feel overwhelming to inherit a site that was built by someone else. This session is designed to help study abroad professionals who are new to their role assess their inherited system and understand its structure. We will guide you through how to identify inefficiencies and implement strategies to make the site feel more like a familiar home. Drawing on our own experiences, we will show you how to approach conducting a system audit and how to turn your audit results into actionable next steps. Whether you're a one-person office or part of a large team, you’ll leave this session equipped with practical tools, fresh perspectives, and the confidence to shape your Terra Dotta site into a system that truly works for you.

*INTERMEDIATE*

[ISSS Student] Sync or Swim: Keeping Up With the Flow of Data, SIS to SEVIS

Is your data flow feeling like a tidal wave? Join us as we dive into the sea of SIS updates and RTI Connect List Downloads.  Explore strategies to keep your systems in sync without sinking under the pressure. We'll share tips, common issues, and how to make the most of Terra Dotta’s tools to stay afloat. This session will help you navigate the current of data with confidence. Come ready to ride the data wave!

*ALL AUDIENCES*

[TR] The Travel Registry Audit Playbook: From Review to Results

In this session, we'll step through the process of creating a robust audit plan that results in a comprehensive, yet low-lift SOP for a site maintenance schedule.  We'll delve into all the areas you should explore, including settings review, trip receipts, mappings, content accuracy, user management, and more.  We'll also talk about how to incorporate NSPM-33 and research security guidelines seamlessly into your audit process.   By the end of this session, you'll leave with the peace of mind that you have the tools to ensure your Travel Registry operates at peak efficiency.

*LOW INTERMEDIATE*

[SA] Reviewer Management in Action: From First Steps to Everyday Impact

Tired of juggling spreadsheets, emails, and inconsistent feedback during application review season? Are you looking for a system that is online, easy to use, and reportable? Say goodbye to the chaos and hello to Reviewer Management in Terra Dotta for Study Abroad.

Reviewer Management is a comprehensive system that facilitates your application review process from start to finish. Whether it's collecting faculty proposals, managing multiple stakeholders, or handling various levels of approval, this system offers the flexibility that you need to create and execute customized review workflows that work for you! In this session, we'll cover how to set up review workflows and automations, manage reviewer roles, and configure approval steps to ensure a smooth and efficient process. Join us and turn your review season from frantic to fantastic!

*HIGH INTERMEDIATE*

[SA, ISSS] Open Doors Season: May the Forms Be Ever in Your Favor

That time of year is just around the corner! We don’t mean the holiday season—we’re talking about Open Doors season. This session is all about strategies to best utilize Terra Dotta to prepare your institution’s annual Open Doors report for the Institute of International Education. We will discuss uses for Applicant Parameters, Program Parameters, Questionnaires, Application Tags, and more! Session includes demos and methods of processing data once exported from Terra Dotta.  

*ALL AUDIENCES*

[SA] The Gatekeeper's Guide: User Management Tips & Tricks   

Ready to take control of user access? This fast-paced session cuts straight to the core of user management in Terra Dotta for Study Abroad. We’ll cover key tools for configuring permissions at both the group and individual levels, helping you manage access for administrative users with clarity and confidence. Whether you're new to the platform or a seasoned pro, you’ll walk away with practical, actionable tips to strengthen your system’s foundation and simplify your gatekeeping responsibilities.

*ALL ISSS AUDIENCES*

[ISSS 2.0] Form Management 2.0: Next-Gen Forms for Next-Level Scholars

Come explore ISSS Scholar 2.0 request building! In this quick session, we will cover the basics of how to set up your scholar request forms as well as required approvals.  Whether you’re looking to begin scholar processing in 2.0 or make the transition from the current ISSS Scholar solution, you’ll leave this session understanding how the fresh way of managing requests can take your processing to the next level.

*LOW INTERMEDIATE*

[TR] Two Stories, One Journey: When to Report on Trips vs. Itineraries

Understanding the difference between Trip and Itinerary data sources in Travel Registry is key to being able to share meaningful insights on when and where your institution has had travelers. In this session, we’ll break down when and why to use one data element over the other based on your reporting goals. Expect a practical walkthrough of what the outputs look like, common pitfalls to avoid, and how to organize your reports for clarity and consistency. Attendees will walk away knowing exactly which data points best support any audience, from compliance to leadership dashboards.

*ALL AUDIENCES*

[DATA] Data You Can Use: Bringing Dashboards into the Daily Flow

Your data holds the key to better efficiency — if you know how to use it. This session focuses on how to use Terra Dotta’s dashboards to support your daily work. Learn to identify trends, act on insights, and tell a compelling story all without reinventing your current processes. If you’re ready to make data part of your everyday toolkit, this is your session.

*INTERMEDIATE*

[TR, SA] When Plan Meets Platform: Embedding Crisis Protocols into Terra Dotta Software

You’ve got a crisis response plan—now let’s make it actionable. This session will cover how to bring your protocols to life inside Terra Dotta, turning your plan into automated workflows, alerts, and responses that are ready when it counts. No theory here—just real, practical ways to make your system crisis-ready. If your plan lives in a binder, it’s time to bring it into the platform!

*ALL AUDIENCES*

[SA] Escape the MAILstrom: Using Emails and Notifications to Conquer the Chaos

Welcome to the MAILstrom—a digital labyrinth of emails, notifications, and unresponsive applicants. Your mission? Use Terra Dotta to tame the chaos and reclaim control.

In this interactive session, escape the maze by unlocking the secrets to effectively using your Terra Dotta software for messaging. Practice using multiple methods—from app triggers and email templates to automated notifications and scheduled analytics—so no one is left in the dark. Discover how to connect with users efficiently and build a smarter, faster notification strategy that keeps applicants engaged and prepared for the adventure ahead.

Think fast and prepare to conquer the MAILstrom. The only way out… is by effectively using your Terra Dotta tools.

*ALL AUDIENCES*

[ISSS Student] Registration Season: Elite Ops of the Deadline Division

You've been secretly selected by the mysterious Deadline Division—a covert agency tasked with upholding SEVIS registration compliance across the galaxy. As one of the elite few, you’ve proven you have the skills, instincts, and grit to take on the most time-sensitive mission in international education.

Your assignment? Navigate the intricacies of SEVIS registration with precision, speed, and stealth. In this high-stakes, escape room-inspired session, you'll be briefed on registration protocols, including use of analytics, to ensure your time is used wisely in solving challenges that mirror real-world registration scenarios. Each clue you uncover and each task you complete will sharpen your understanding of the SEVIS registration process—and just might save the mission.

Whether you're a seasoned agent or a new recruit, you'll walk away with tactical strategies, practical checklists, and insider tips to keep your ISSS office one step ahead of the deadline. Suit up. It's time to make your mark.

*ALL AUDIENCES*

[AT] Crisis in Motion: Uncovering the Secrets of Emergency Response

Step into the center of a high-stakes emergency—and find your way out. In this immersive, escape room-style session, participants will be challenged to navigate real-world emergency scenarios affecting education abroad and institution-sponsored travel. Armed with problem-solving skills, teamwork, and the powerful capabilities of AlertTraveler®, you’ll race against the clock to assess risks, locate and communicate with travelers, coordinate with institutional constituents, and deploy critical responses.

*ALL AUDIENCES*

[SA] Keys to Connection: Diagnosing and Understanding Integration Curveballs

Step into the ultimate interactive escape room, where you’ll put your Terra Dotta integration skills to the test! In this hands-on, problem-solving adventure, attendees will tackle real-world challenges and navigate through common scenarios, all while unlocking key integration concepts, terminology, and troubleshooting tips. Whether you’re a Terra Dotta beginner or just need a refresher, this escape room experience will have you collaborating with fellow participants to crack the code and ensure a seamless connection between Terra Dotta and your campus SIS. Get ready for a thrilling, immersive session where every clue counts!

*ALL STUDY ABROAD AUDIENCES*

[SA] Raiders of the Lost Site: A Hands-On Site Audit Adventure

Welcome to the Raiders of the Lost Site, an escape room experience where your site audit skills will be put to the ultimate test! Step into a world of intrigue and challenge as you navigate through a series of tasks designed to sharpen your audit practices, user management routines, and content verification skills.

In this session, you'll work collaboratively to solve puzzles, uncover hidden clues, and tackle scenarios that mirror the complexities of maintaining a well-functioning Study Abroad site. Whether this is your first expedition or you are a seasoned explorer, this adventure promises to share survival strategies to clear out the dust in your own site.

Get ready to dive into the unknown, where every choice counts and time is ticking. Can you escape the room and emerge victorious before the boulder catches up? Join us to find out!

*ALL AUDIENCES*

[ISSS] ISSS Meets AI: Unlocking the Future of Efficient, Personalized Support

AI is no longer a distant concept—it's here, and it's transforming the way we work across industries, including ISSS offices. In this timely session, we'll have a conversation about the practical applications of AI for ISSS.  We'll dive into real-world use cases for ISSS practitioners that can help you anticipate student/scholar needs through predictive analytics, provide culturally aware support at scale, enhance communications, and improve effective support for your international students and scholars. Join us as we explore how to stay human-centered while embracing automation. Whether you're just curious or already experimenting, this session will give you inspiration, insights, and a roadmap for how AI could fit into your ISSS operations.

*ALL AUDIENCES*

[SA] Utilizing AI for Operations and Data-Driven Decision Making in Education Abroad

Join us for an engaging, one-hour session focused on harnessing AI to optimize Education Abroad office operations, enhance data-driven decision-making, and deliver timely, personalized information directly to students. Learn practical methods for automating student feedback collection and implementing iterative feedback loops that continuously improve your programs. We'll highlight AI-powered inbox monitoring tools that proactively detect emerging trends, urgent escalations, and potential student risks, enabling swift intervention and informed decisions by your staff. Walk away with concrete, easy-to-implement AI strategies designed to boost efficiency, responsiveness, and student satisfaction.

*LOW INTERMEDIATE*

[SA] Quick Tips, Big Wins: Best Practices for using the Terra Dotta Directory

If you're looking to get more out of the Terra Dotta Directory, this short session packed with practical tips and reminders is for you! Learn how to quickly find and import provider programs, bulk apply your institutional branding to the imported pages, and stay on top of updates. Whether you're newer to the Directory or just looking for a refresher, you'll leave with the confidence to manage a large catalog of provider programs—with minimal effort.

*LOW INTERMEDIATE*

[ISSS Student] Changing Lanes and Boarding Planes: Deferrals and Returning Students

Feeling turned around in the hubbub of students coming and going? Some are asking for directions, others are forgetting to give signals: it can be a bit of a traffic jam. But managing students’ matriculation doesn’t need to be. Join us as we review the Deferral and Return Student processes, features that can help you make sense of some of the student traffic we all navigate. Blind spots? Not on our watch!  

*ALL AUDIENCES*

[AT] What Just Happened? Making Sense of Alerts in Real Time

When an alert is issued, every second counts— but what comes next? This AlertTraveler session is about cutting through the noise and interpreting event intelligence to make fast, informed decisions. We’ll show you how to turn chaos into clarity with a smarter approach to crisis alerts. Less scrambling, more strategy!

*ALL AUDIENCES*

[TR, AGR, ENG] User Creation Demystified:

Best Practices for Creating Users in Travel Registry, Agreements, and Engage

Learn the essentials of effective user creation in Travel Registry, Agreements, and Engage! This session will explore the key considerations and nuances of how users are created within each product, including the process for adding admin users in Travel Registry, and managing users for Agreements and Engage within their respective contexts. We’ll also highlight common pitfalls associated with user creation and offer practical strategies to prevent and resolve these issues. Join us for an informative session that will enhance your understanding and improve your user management processes!

*INTERMEDIATE*

[ALL] Show Me the Money! Tracking Down Payment Integrations Pitfalls

Integrating payment materials into your Terra Dotta application is easier than you think! Join us to better understand your payment gateway integration (PGI), explore common pitfalls, and make your PGI as seamless (and stress-free) as possible.

You'll learn what steps to take to ensure your payments flow smoothly from applicant to business office, how to pinpoint where things go wrong, and how to troubleshoot like a pro. Whether you're setting up your first payment integration or just tired of chasing down payment issues, this session will give you practical tools, real-world examples, and a troubleshooting checklist you can use right away.

*INTERMEDIATE*

[SA] Customize & Control: Adopting Deployment Rules to Streamline Application Content

Manually managing how every process element appears on an application isn't how you want to spend your day. Learn how adopting Deployment Rules can help you set what content appears, when, and for whom— keeping your applications evergreen, and reducing room for error. This session will guide you through the steps to using Deployment Rules will ensure a high quality application experience for students, faculty, and admins alike!

*This session is for offices still using process maps and are interested in learning how to move to Deployment Rules.

*LOW INTERMEDIATE*

[ISSS Student] Global Journeys: Life After Graduation for International Students

Join us for this session, where we will dive into the diverse paths taken by former international students as they transition into life after college—whether pursuing careers, continuing education, or returning home. We'll explore how institutions can better track and support alumni success, highlight real post-grad stories, and discuss strategies for staying connected with graduates across the globe. Join us for a compelling conversation on the importance of alumni engagement and the impact of global mobility on career trajectories and institutional growth.

*ALL AUDIENCES*

[AT] App Activated! Engagement Strategies to Boost AlertTraveler Usage

Explore strategies on how to turn AlertTraveler® licenses into activations to ensure your institution is getting the most from its travel risk investment. Learn how to effectively engage students, faculty, and staff, and show them the power of AlertTraveler® when it's integrated into their travel experiences. With a focus on real-world examples, we'll discuss ways to drive usage beyond eligibility.  This session is relevant for customers who utilize AlertTraveler® on either Terra Dotta's Study Abroad or Travel Registry product.

*ALL AUDIENCES*

[SA, ENG] How Does your Garden Grow:

Tools for Fostering Student Development Across Phases of Education Abroad

Expand your usage of software tools to scaffold student growth acrcoss the spectrum of education abroad experiences. Student learning outside of the classroom is a critical element--explore ways to use the functionality of Study Abroad and Engage to foster that learning experience from first contact through post-return. Set up your travelers for meaningful successes through a creative focus on supporting the development of reflection, self-awareness, and community. We'll discuss general principles and practical application, and include time for you to share your own successes. 

*INTERMEDIATE*

[SA, DASH] From Data to Dialogue: Telling Your Global Story Across Platforms

How do you demonstrate the full scope and impact of your institution’s global engagement? This session will explore how cross-campus data can be used to visualize and elevate your global footprint—from changes in student mobility and partnership activity to demographic shifts and departmental participation. We'll share examples of how international education teams can use dashboards and analytics to surface trends, engage internal stakeholders, and craft compelling stories that resonate across campus. No matter your internationalization goals, this session will offer practical strategies for making your data work harder—and speak louder.