Join AKUVO CEO, Jay Mossman, for a market-level view of what’s happening across collections and financial services today. Using aggregated data and real-world trends, this session will explore how portfolios are shifting, where performance is improving or declining, and how strategies are evolving across financial institutions - specifically AKUVO customers. You’ll gain a clearer understanding of what’s happening in the market and what it means for your own approach moving forward.

This session dives into how industry leaders are evolving digital collections to maximize dollars and meet consumer demand, with a focus on channel mix and top-performing outreach strategies.

Explore how AKUVO IQ is helping organizations see their collections portfolio through a new lens - from dashboards and Ask AKUVO to the Scorecard and performance benchmarking across peer groups. You’ll also hear directly from customers who will share how their teams are leveraging AKUVO’s data models like Propensity to Pay, Channel Engagement, and Severity of Delinquency to refine strategy and drive measurable results. Walk away with a clearer view of how to turn data into action across your collections program.

Your AKUVO platform is more powerful when it’s fully connected. Mike Ruggerio, EVP, Product & Partner Strategy, will open with a look at the real ROI connectors deliver, followed by spotlights from BankruptcyWatch, NCCI, and Conserv on what their integrations make possible. Discover how the right connections don’t just support your collections strategy—they inform it.

See how AKUVO is investing in the future of collections technology. This session covers what’s been delivered and what’s coming next across the Platform and AKUVO IQ, with a clear view into upcoming features. 

We’ll also take a deeper dive into new AI capabilities across both products - how they’re being embedded, where they’re driving efficiency, and how they’re evolving to support smarter decisioning, automation, and team productivity. You’ll leave with a practical understanding of where AI is making the biggest impact now—and what’s ahead.

Led by a panel of AKUVO frontier customers, we will hear directly from users of AKUVO’s AI features on how they are seeing the best return and wins at their organizations.

Led by a panel of women across the financial services industry, we will lead discussions focused on nurturing and sustaining your network.

Connect with allstar customers who have experienced outstanding achievements. A unique opportunity where peers can ask ​questions, collaborate and learn exactly how the results were achieved.