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2024 Mastering ERP Summit Agenda

Mastering ERP Summit Agenda
12 December 2024 at 08:00 — 12 December 2024 at 09:00
Registration & Networking Coffee
12 December 2024 at 08:30 — 12 December 2024 at 08:50
Morning Coffee Roundtable: Artificial Intelligence: Critical Concepts, Context & Considerations

Before you can embark on the journey to enable AI in your ERP landscape, it's critical to understand the road ahead. This session dives into key AI concepts, emerging trends, and essential terms you need to know for a successful adoption into your organisation. Set the stage so you're prepared before you get too far down the road.

Nadja Andersen picture
Nadja Andersen
12 December 2024 at 09:00 — 12 December 2024 at 09:30
Research Findings on the State of AI Adoption in 2024

Recent research suggests that while AI adoption is progressing, organizations are cautious toward its application in core operational areas, emphasizing the need for continued development and validation of AI technologies to meet these specialized demands. The research report showed 27% of organizations currently using or have used AI for customer service, but outside of this function, AI adoption is extremely low for other business functions. The data suggests that a significant number of organizations are still in the evaluation phase for integrating AI into core business functions. Join us for this Summit kickoff to hear more of our key research findings and benchmark your company’s progress.

Mark Vigoroso picture
Mark Vigoroso
12 December 2024 at 09:30 — 12 December 2024 at 10:00
Engineering Trust in AI: The Critical Role of Technical Expertise

This keynote explores how technical experts can ensure AI trustworthiness by focusing on system reliability, institutional processes, and stakeholder engagement. Through rigorous testing, robust frameworks, and transparent communication, experts play a pivotal role in aligning AI systems with ethical standards and societal needs, fostering trust throughout the AI lifecycle.

Maria Axente picture
Maria Axente
12 December 2024 at 10:00 — 12 December 2024 at 10:40
Panel Discussion: AI Ethics, Governance, and Security in Business Systems

Join our expert panelists in a lively debate and discussion on the critical issues of Responsible AI, Governance, and Security and how the 3 intertwine to deliver AI capabilities that are unbiased, compliant, and secure. Find out why transparency, fairness, and accountability are key to responsible AI deployment and how data, algorithms, design, and training contribute to proper governance. The panel will explore the multitude of critical security exposures that AI can introduce and the key guardrails you need to put in place. You'll gain insight on best practices for a robust security and governance framework around AI capabilities that are an integral part of the compliance effort. 

Abigail Allman picture
Abigail Allman
Maria Axente picture
Maria Axente
Emma Chambers picture
Emma Chambers
Richard Hunt picture
Richard Hunt
12 December 2024 at 10:40 — 12 December 2024 at 10:55
Networking Break
12 December 2024 at 10:55 — 12 December 2024 at 11:35
Building the AI Business Case and Establishing ROI

This session explores the crucial steps and strategies you need to leverage when building a compelling business case for AI integration. Dive into the critical KPI's you need to establish and the investments you need to make in people, processes, and platforms to realize the benefits of improved decision-making, reduced costs, and streamlined operations. See how you can deliver a competitive edge by strategically aligning your AI investments with your organisational goals.

Mark Wheeler picture
Mark Wheeler
12 December 2024 at 11:40 — 12 December 2024 at 12:20
Customer Success: ERP Transformation and Integration Strategies to Support AI

This session examines strategies for modernising ERP landscapes to prepare for AI integration, ensuring enhanced efficiency, data utilization, and decision-making capabilities. Learn how to perform a thorough assessment of the current ERP environment, identifying areas of improvement and potential integration points for AI technologies. Assess key strategies such as migrating to cloud-based ERP solutions, which offer scalability, flexibility, and improved data accessibility. Know why you want to consider adopting modular ERP architecture that allow for incremental upgrades, and the addition of AI capabilities without overhauling the entire ERP landscape.

Stijn Stabel picture
Stijn Stabel
12 December 2024 at 12:20 — 12 December 2024 at 13:05
Lunch
12 December 2024 at 13:05 — 12 December 2024 at 13:20
NTT Data Solution Spotlight
Mark Wheeler picture
Mark Wheeler
12 December 2024 at 13:25 — 12 December 2024 at 14:05
How to Identify the Business Processes that will Benefit Most from AI

Join us for an insightful exploration into how to methodically assess your current business processes and achieve desired outcomes with Artificial intelligence. Learn how to identify, evaluate, and optimise your business processes that are ideal candidates for improvement with AI for more efficiency, productivity, and cost reduction. Discover specific use cases where AI can deliver significant value with automation tailored to your organisational needs.

Shanthi Nachiappan picture
Shanthi Nachiappan
12 December 2024 at 14:10 — 12 December 2024 at 14:50
Building Effective Data Foundations that are Resilient, Scalable, and AI-Ready

The successful deployment of AI is fundamentally contingent upon the robustness of an organisation's data foundations. This talk explores the essential strategies for building effective data foundations that are not only AI-ready but also resilient and scalable. Whether you are at the beginning of your AI journey or looking to refine your AI strategy this session will provide valuable insights and practical approaches to enhance your organisational data-readiness for AI.

We'll cover:

  • Understanding the impact of AI and the crucial role of an effective data strategy
  • Identifying business value drivers to shape and empower your data strategy
  • Key pillars for successfully delivering a data strategy that enables AI innovation
  • Insights from real-world examples and lessons learned
Philip White picture
Philip White
12 December 2024 at 14:55 — 12 December 2024 at 15:25
Networking Break/AI Solution Demos
12 December 2024 at 15:25 — 12 December 2024 at 16:05
Getting to Clean Core and Limited Customizations to Deliver a Robust Foundation for AI Applications

The advent of Artificial Intelligence necessitates a streamlined and efficient ERP system to fully harness AI's potential. This session discusses the importance of achieving a clean ERP core and minimizing customisations as a preparatory step for AI integration, highlighting the benefits of standardisation, improved data quality, and enhanced system performance. Find out how a lean, clean ERP core provides a robust foundation for implementing AI, ensuring that the underlying system is not bogged down by bespoke modifications that can hinder AI effectiveness. Learn the steps needed to achieve a clean ERP core that reduces unnecessary customisations that often lead to system complexity, increased maintenance costs, and integration challenges. Discover the value of standardising ERP processes according to industry best practices to enhance system stability and performance. Understand how to perform a comprehensive review of existing customisations to determine its business value and necessity so that you reduce technical debt and simplify your overall ERP environment.

Pete McDermott picture
Pete McDermott
12 December 2024 at 16:10 — 12 December 2024 at 16:40
ERP Customer Panel Discussion – Insights, Advice, and What’s to Come

Join our ERP end user panelists as they dive into the impact of AI on the workforce and your IT department, and what this new reality means for you and your company. They’ll share insights into how AI is playing out across their organizations and what the next steps in the AI journey will look like.  Bring your final questions for the panel so you go home with answers to all of your questions. 

Mark Vigoroso picture
Mark Vigoroso
Stijn Stabel picture
Stijn Stabel
Nadja Andersen picture
Nadja Andersen
Emma Chambers picture
Emma Chambers
12 December 2024 at 16:40 — 12 December 2024 at 17:00
End of Day Networking

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