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FFL Top Producers Puerto Rico Travel Guide:

Weather in July – San Juan
Average high: 89°
Average low: 76°
Expect hot, humid weather with a chance of afternoon rain. Stay hydrated and use sunscreen
Event Location
Resort: Hilton Caribe
Address: 1 San Geronimo Street, San Juan, PR 00901 
Phone: +1 787-721-0303
Google maps: caribe hilton - Google Maps
Airport
Luis Muñoz Marín International Airport (SJU). The resort is 7 miles (15-minute drive) from the
Luis Muñoz Marín International Airport.
Airport Shuttle
Information coming soon
Travel Requirements
You do not require a passport. You will, however, require a REAL I.D. to fly domestically. Check
with your local DMV to ensure you have the REAL I.D. If you do not have a REAL I.D. or cannot
obtain one you may use your passport to travel with.
Age Requirements & Additional Guests
Minimum age to register
  • Guests must have 21 years or older to check-in.
  • To register guest to your room / reservation must be 21 years or older with authorization by primary guest registered in reservation. The number of guests registered may vary based on capacity of sleep per room category.
  • Children 18 years of age and younger stay free in their parent’s room when using existing bedding.
Bringing Additional Guests?
  • Additional 3rd or 4th adult guests (18+ years) may stay in the room when using existing bedding for an extra cost of $40.00 per person per night, subject to availability. Details are provided during the registration process.
  • Children 17 years of age and younger stay free in their parent’s room when using existing bedding (one-time $35.00 booking fee per child will apply). Details are provided during the registration process.

Trip Inclusions at the Hilton Caribe

  • Buffet Breakfast daily at Néctar Del Caribe
  • Scheduled Group Events:
    • Day 1: Welcome Dinner, agents and guests
    • Day 2: Meeting, agents required only
    • Day 3: Farewell Dinner agents and guests
  • Non-alcoholic welcome drink and cool towel upon arrival
  • Porterage on arrival and departure
  • Maid gratuities (daily)
  • Complimentary Wi-Fi 
  • 24/7 Fitness Center access and daily wellness classes
  • One hour of access at the Mónica Puig tennis courts (reservations required)
  • Exclusive beach access, including beach chairs and umbrellas
  • 20% discount on daily selected services at Zen Spa Océano (subject to availability; cannot be used with other discounts or offers)
  • 10% discount on product purchases (excludes treatments) of $150+ at Zen Spa Océano (cannot be combined with other discounts or offers)
  • One free cookie at Ice Cream & Cookie Co. with the purchase of a double scoop cup
  • Complimentary Piña Colada tasting at Bagua from 12:00 PM to 12:30 PM daily
  • Comprehensive daily resort activities (reservations may be required)
  • Complimentary in-room local Puerto Rican coffee and herbal tea
  • Unlimited local and toll-free calls
Additional Costs to me (no included)
  • Valet parking: self-parking $25 per night or valet parking $32 per night
  • Spa treatment at Signature Waldorf Spa subject to applicable charges.
  • Laundry and dry-cleaning services are available subject to applicable charges.
  • Any food and beverage that surpasses the allocated resort credit limits stated.
  • In-room movies
  • Shopping stores at the resort.
  • Activities: private lessons, classes etc. Any activities not published as included by hotel
  • Cabana rentals
  • Medical services available and subject to applicable charge.
  • Off-site excursions

Room Amenities

  • Balcony
  • Air conditioning
  • Black-Out Curtains
  • Clock Radio w/ MP3 Connection
  • Duvet Covers
  • Ergonomic Desk Chair
  • Hilton Serenity Bed
  • In-Room Movie Channel
  • Lever Door Handles
  • Night Lights in Bathroom
  • On-Demand Movies
  • TV - 49 Inch Flat Panel HD
  • TV-Cable
  • TV-Pay per view
  • TV-Premium HBO,CNN,ESPN
  • Thermostat (adjustable)
  • Video Games featured on TV
  • Work Desk with Adjustable Lamp
  • Mini refrigerator
  • Coffee maker
  • Hairdryer
  • Iron/ironing board
  • Crabtree and Evelyn(R) bath amenities
  • 24 Hour Housekeeping
  • Convenient Electrical Outlets
  • Desk Level Electric Plugs
  • Desk Level HSIA Connection
  • Evening Room Service Available
  • High Speed Internet Access
  • Remote-Controlled Television
  • Telephone - Auto Wakeup
  • Telephone - Two Lines
  • Telephone - Voice Mail
  • Telephone - with Dataport
  • Telephone-with Speaker phone
  • Two Phones with Speaker
  • Two Alarms - Audible
  • Automatic Door Closer
  • Double Locking Doors
  • Electronic Locks
  • Electronic Smoke Detector
  • Safe
  • Secondary Locking Device
  • Thumb Dead Bolt
  • Wide Angle Door Viewer
  • Phones with Voicemail
Recreational Highlights
  • Beach, pool, and whirlpool
  • Cabana Rentals*
  • Kayaks, paddleboards, and floaters*
  • Tennis, Equipment rental not included
  • Private tennis lessons*
  • Fitness center access with exclusive changing rooms.
  • Yoga, yo-lates, and aqua aerobics classes.

*Extra fees apply

On-site Activities at the Caribe Hilton


Family Activities
Bring the kids to the shaded hammocks garden when you need a break from the sun. Play on the playground or in the family pool and join in the daily activities. Enjoy a family walk through the tropical gardens and bird sanctuary, viewing the koi pond and colorful birds.

Tennis
Named for Olympic gold medalist Monica Puig, our year-round lighted courts offer a place to improve your tennis game at any level.


Fitness Center
Energize with a workout on the fitness center’s state-of-the-art equipment, featuring a Peloton™ Bike, or join one of the daily group fitness classes.

What to Pack

  • Identification: Real I.D. or Passport
  • Any medications you require. Please pack in your carry-on bag in case there are any challenges with receiving checked luggage.
  • Beach and pool attire: Swimwear, flip flops, cover-ups, hat
  • Toiletries, Sunscreen, mosquito spray
  • Day clothing: light casual & comfortable clothing.
  • Dinners at restaurants:
    • Men: long pants & closed toe casual or dress shoes are required for specified restaurants.
    • Ladies: dresses, skirts, pants, blouses, dress sandals are required for specified restaurants.
  • Meeting attire: neat casual dress required.
  • Chargers for phone, computers and all electronics. No adapter required.
  • If you intend to sign up for any activities on your own please keep in mind some excursions such as ATV & Zipline will require closed toe shoes and may have a request for long pants for safety.

Restaurants at Hilton Caribe


Morton's the Steakhouse - Premier San Juan steakhouse. | Business attire or smart casual wear
Hours: 5 pm – 10 pm daily (reservations required for dine-in)


Lol'as Puerto Rican Cuisine - Local Puerto Rican food. | Smart Casual
Hours: 12 pm – 11 pm dailyb(Dine-in available until 10:30 pm, take-out until 11 pm)


Ocean Restaurant & Lounge - Culinary fusion of Spanish and Creole mélanges. | Resort Casual
Hours: Monday to Thursday: 11 am – 11 pm (lunch | dinner)
Friday & Saturday: 8:30 am – 1 am (breakfast | lunch | dinner)
Sunday: 8:30 am – 11 pm (breakfast | lunch | dinner)


Rustica Ristorante - Northern Italian cuisine | Resort Casual
Hours: 12 pm – 11 pm daily (Dine-in available until 10:30 pm, take-out until 11 pm)
Bagua - Swim-up bar | Casual
Hours: 11 am – 7 pm daily


Caribar & Caribar Terrace - Hand-crafted cocktails and tapas. Live music on weekends. | Casual
Hours: 5 pm – 12 am daily (food served until 11 pm)

Ice Cream & Cookie Co.
Hours: Monday to Thursday: 7 am – 10 pm
Friday to Sunday: 7 am – 11 pm


Néctar Del Caribe - Start your day right with a breakfast | Casual
Hours: 7 am – 11 am daily


Starbucks Coffee
Hours: 6 am – 9 pm daily


Room Service
Hours: 6:30 am – 11 am daily
4:00 pm – 11 pm daily

Dress Code Requirements at the Hotel


Business attire or smart casual wear: For men, a collared shirt and dress pants are appropriate. While a jacket and tie are not necessary, many guests wear business suits. For women, business wear or dressy casual attire would be most comfortable. T-shirts, shorts, and casual sandals are not recommended.

Tipping
Puerto Rico has similar tipping expectations to the United States, so tip as you usually would.
Check-in and Check-out
Check-in starts at 4:00 PM (Local time)
Check-out is at 12:00 PM (Local time).
Early Check-in Request
Early check-ins may be requested and will be accommodated if available but are not guaranteed.
Smoking Policy
No, the hotel is a non-smoking hotel.
Security Deposit Requirement
Yes. The hotel holds a $100 security deposit per night on the credit card provided at check-in for incidental charges. The hold will be released at check-out provided there are no charges billed back to the room.

Payment & Currency
Currency: US Dollars
Accepted credit cards

  • American Express
  • Diner's Club
  • Discover
  • MasterCard
  • Visa
Cash Tips & Safety
  • Carry only small amounts offsite
  • Use the in-room safe for extra cash and valuables
Power & Connectivity
  • Voltage: U.S. standard 110V — no adapter needed.
  • Wi-Fi: Available resort wide.
Staying Connected
Your American cell phone plan will work in Puerto Rico as you are still within the United States.