• Guests must have 21 years or older to check-in.
• To register guest to your room / reservation must be 21 years or older with authorization by primary guest registered in reservation. The number of guests registered may vary based on capacity of sleep per room category.
• Children 18 years of age and younger stay free in their parent’s room when using existing bedding.

Trip Inclusions at the Hilton Caribe

• Buffet Breakfast daily at Néctar Del Caribe
• Scheduled Group Events:
  • Day 1: Welcome Dinner, agents and guests
  • Day 2: Meeting, agents required only
  • Day 3: Farewell Dinner agents and guests
• Non-alcoholic welcome drink and cool towel upon arrival
• Porterage on arrival and departure
• Maid gratuities (daily)
• Complimentary Wi-Fi 
• 24/7 Fitness Center access and daily wellness classes
• One hour of access at the Mónica Puig tennis courts (reservations required)
• Exclusive beach access, including beach chairs and umbrellas
• 20% discount on daily selected services at Zen Spa Océano (subject to availability; cannot be used with other discounts or offers)
• 10% discount on product purchases (excludes treatments) of $150+ at Zen Spa Océano (cannot be combined with other discounts or offers)
• One free cookie at Ice Cream & Cookie Co. with the purchase of a double scoop cup
• Complimentary Piña Colada tasting at Bagua from 12:00 PM to 12:30 PM daily
• Comprehensive daily resort activities (reservations may be required)
• Complimentary in-room local Puerto Rican coffee and herbal tea
• Unlimited local and toll-free calls

• Valet parking: self-parking $25 per night or valet parking $32 per night
• Spa treatment at Signature Waldorf Spa subject to applicable charges.
• Laundry and dry-cleaning services are available subject to applicable charges.
• Any food and beverage that surpasses the allocated resort credit limits stated.
• In-room movies
• Shopping stores at the resort.
• Activities: private lessons, classes etc. Any activities not published as included by hotel
• Cabana rentals
• Medical services available and subject to applicable charge.
• Off-site excursions

Room Amenities

• Balcony
• Air conditioning
• Black-Out Curtains
• Clock Radio w/ MP3 Connection
• Duvet Covers
• Ergonomic Desk Chair
• Hilton Serenity Bed
• In-Room Movie Channel
• Lever Door Handles
• Night Lights in Bathroom
• On-Demand Movies
• TV - 49 Inch Flat Panel HD
• TV-Cable
• TV-Pay per view
• TV-Premium HBO,CNN,ESPN
• Thermostat (adjustable)
• Video Games featured on TV
• Work Desk with Adjustable Lamp
• Mini refrigerator
• Coffee maker
• Hairdryer
• Iron/ironing board
• Crabtree and Evelyn(R) bath amenities
• 24 Hour Housekeeping
• Convenient Electrical Outlets
• Desk Level Electric Plugs
• Desk Level HSIA Connection
• Evening Room Service Available
• High Speed Internet Access
• Remote-Controlled Television
• Telephone - Auto Wakeup
• Telephone - Two Lines
• Telephone - Voice Mail
• Telephone - with Dataport
• Telephone-with Speaker phone
• Two Phones with Speaker
• Two Alarms - Audible
• Automatic Door Closer
• Double Locking Doors
• Electronic Locks
• Electronic Smoke Detector
• Safe
• Secondary Locking Device
• Thumb Dead Bolt
• Wide Angle Door Viewer
• Phones with Voicemail

• Beach, pool, and whirlpool
• Cabana Rentals*
• Kayaks, paddleboards, and floaters*
• Tennis, Equipment rental not included
• Private tennis lessons*
• Fitness center access with exclusive changing rooms.
• Yoga, yo-lates, and aqua aerobics classes.

*Extra fees apply

On-site Activities at the Caribe Hilton

Family Activities
Bring the kids to the shaded hammocks garden when you need a break from the sun. Play on the playground or in the family pool and join in the daily activities. Enjoy a family walk through the tropical gardens and bird sanctuary, viewing the koi pond and colorful birds.

Tennis
Named for Olympic gold medalist Monica Puig, our year-round lighted courts offer a place to improve your tennis game at any level.

Fitness Center
Energize with a workout on the fitness center’s state-of-the-art equipment, featuring a Peloton™ Bike, or join one of the daily group fitness classes.

What to Pack

• Identification: Real I.D. or Passport
• Any medications you require. Please pack in your carry-on bag in case there are any challenges with receiving checked luggage.
• Beach and pool attire: Swimwear, flip flops, cover-ups, hat
• Toiletries, Sunscreen, mosquito spray
• Day clothing: light casual & comfortable clothing.
• Dinners at restaurants:
  • Men: long pants & closed toe casual or dress shoes are required for specified restaurants.
  • Ladies: dresses, skirts, pants, blouses, dress sandals are required for specified restaurants.
• Meeting attire: neat casual dress required.
• Chargers for phone, computers and all electronics. No adapter required.
• If you intend to sign up for any activities on your own please keep in mind some excursions such as ATV & Zipline will require closed toe shoes and may have a request for long pants for safety.

Restaurants at Hilton Caribe

Morton's the Steakhouse - Premier San Juan steakhouse. | Business attire or smart casual wear
Hours: 5 pm – 10 pm daily (reservations required for dine-in)

Lol'as Puerto Rican Cuisine - Local Puerto Rican food. | Smart Casual
Hours: 12 pm – 11 pm dailyb(Dine-in available until 10:30 pm, take-out until 11 pm)

Ocean Restaurant & Lounge - Culinary fusion of Spanish and Creole mélanges. | Resort Casual
Hours: Monday to Thursday: 11 am – 11 pm (lunch | dinner)
Friday & Saturday: 8:30 am – 1 am (breakfast | lunch | dinner)
Sunday: 8:30 am – 11 pm (breakfast | lunch | dinner)

Rustica Ristorante - Northern Italian cuisine | Resort Casual
Hours: 12 pm – 11 pm daily (Dine-in available until 10:30 pm, take-out until 11 pm)
Bagua - Swim-up bar | Casual
Hours: 11 am – 7 pm daily

Caribar & Caribar Terrace - Hand-crafted cocktails and tapas. Live music on weekends. | Casual
Hours: 5 pm – 12 am daily (food served until 11 pm)

Ice Cream & Cookie Co.
Hours: Monday to Thursday: 7 am – 10 pm
Friday to Sunday: 7 am – 11 pm

Néctar Del Caribe - Start your day right with a breakfast | Casual
Hours: 7 am – 11 am daily

Starbucks Coffee
Hours: 6 am – 9 pm daily

Room Service
Hours: 6:30 am – 11 am daily
4:00 pm – 11 pm daily

Dress Code Requirements at the Hotel

Business attire or smart casual wear: For men, a collared shirt and dress pants are appropriate. While a jacket and tie are not necessary, many guests wear business suits. For women, business wear or dressy casual attire would be most comfortable. T-shirts, shorts, and casual sandals are not recommended.

Payment & Currency
Currency: US Dollars
Accepted credit cards

• American Express
• Diner's Club
• Discover
• MasterCard
• Visa

• Carry only small amounts offsite
• Use the in-room safe for extra cash and valuables

• Voltage: U.S. standard 110V — no adapter needed.
• Wi-Fi: Available resort wide.