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Day 1
Sunday - June 2, 2024
Day 2
Monday - June 3, 2024
Day 3
Tuesday - June 4, 2024
Day 4
Wednesday - June 5, 2024
June 1, 2025 at 4:00 PM — June 1, 2025 at 5:30 PM
Registration

Stop by the Registration Booth to check in for conference and to pick up your badge, meal tickets, and SWAG. You can also drop off your charity auction baskets!!

June 1, 2025 at 7:00 PM — June 1, 2025 at 9:00 PM
President's Reception

You are cordially invited to attend the CFSC Come and Go Meet and Greet! 
Come and meet the 2025 CFSC President, Rene Velasquez, and the rest of the CFSC Board. Enjoy an evening of mingling with other CSS professionals.
Hors d'oeuvres will be provided. Cash Bar.

June 2, 2025 at 8:00 AM — June 2, 2025 at 8:30 AM
WELCOME! Opening Session
June 2, 2025 at 8:30 AM — June 2, 2025 at 10:00 AM
Empowering Families: Transforming Child Support Services for a Brighter Future

In this thought-provoking and engaging presentation, we will delve into the crucial topics of child support engagement and explore innovative strategies to transform the support landscape for families. During the presentation, we will examine the challenges both custodial and non-custodial parents face and discuss how child support programs can empower families and change lives. Exploring the complexities that arise in child support, we will highlight how collaboration and communication strengthen families and build our communities. In this session, attendees will be challenged to overcome any bias, preconceptions, and anything preventing them from serving families to their full potential.

Author, Sharmain Harris will share his lived experience as a justice-involved father and take you on an inspirational ride through his personal stories and work over the past ten years with organizations like Child Support, Women, Infants, and Children (WIC) and Early Head Start to increase awareness on father involvement and implement strategies to be more engaging. Sharmain believes that by supporting fathers we are ultimately supporting the entire family and his presentation will motivate your work with fathers to ultimately strengthen families and communities.

Attendees will leave this session equipped with actionable strategies to empower fathers and families with the necessary tools, knowledge, and skills to navigate child support services successfully.

Join us as we embark on this transformative journey to reshape child support enforcement into a system that not only meets the needs of families but also empowers them to build brighter futures.

Sharmain Harris picture
Sharmain Harris
June 2, 2025 at 10:00 AM — June 2, 2025 at 10:30 AM
Break & Vendor Exhibits

Stop by the Vendor area and visit with this year's participants!

June 2, 2025 at 10:30 AM — June 2, 2025 at 12:00 PM
Track A: Make or Break at Intake

As the renowned Mary Clair once said, “You can make or break a case at intake.” Proper research and gathering the necessary information upfront are essential to ensure that cases are set up correctly and processed promptly. However, as we know, each case presents unique challenges. In this session, two county experts will share their insights and best practices for gathering application documents and conducting thorough research to ensure timely and accurate case initiation.
The county experts, alongside the OA team, will also offer guidance on addressing SIDMOD issues, outlining how counties can play a key role in resolving these challenges. Additionally, they will explain how to effectively use SRCHSID to ensure State IDs are assigned correctly. This session will also provide practical instruction on handling copy-over requests, ensuring that all steps are completed accurately and efficiently.

 

C
Carleen Johnston
Tim Jashinsky picture
Tim Jashinsky
Jeanette Fresquez picture
Jeanette Fresquez
Alicia Ware picture
Alicia Ware
June 2, 2025 at 10:30 AM — June 2, 2025 at 12:00 PM
Track B: DOC Simulation

Come learn what it means to walk a mile in someone else's shoes. This session will simulate a month in the life of someone who has just been released from prison; each week will be represented by 15 minutes. There will be a lot of moving around the room, so wear your comfy shoes.

Jessica Goodman picture
Jessica Goodman
A
Angela Griefenberg
June 2, 2025 at 10:30 AM — June 2, 2025 at 12:00 PM
Prof-Growth: Empowering Families: The Impact of Parent Employment Programs in Child Support

This session will explore the critical role of parent employment programs in enhancing child support services. Attendees will learn how these programs not only help parents secure stable employment but also improve financial outcomes for children, reduce arrears, and foster long-term stability. With expert insights, this session will highlight best practices, success stores and strategies for integrating employment services into child support programs to create stronger, more resilient families.

Sabrina Montoya picture
Sabrina Montoya
June 2, 2025 at 10:30 AM — June 2, 2025 at 12:00 PM
Attorney Track: Discovery Issues in Child Support
K
Kathleen Noone
June 2, 2025 at 12:00 PM — June 2, 2025 at 1:30 PM
State Award Luncheon

South Of the Border Buffet

Baja Chopped Salad with Black Beans, Tomato, Red Onion, Cheddar Cheese, Lime Wedges, Tortilla Strips 

Cheese Enchiladas with Green & Red Sauce and Pico de Gallo

Fajitas – Marinated & Grilled Chicken and Beef, Flame Roasted Vegetables, Corn Tortillas & Flour Tortillas 

Guacamole,  Sour Cream,  Pico de Gallo,  Queso,  Pickled Jalapenos 

Achiote Rice & Stewed Black Beans

Churros, Kahlua Mousse, Chocolate Sauce, Whipped Cream

June 2, 2025 at 1:30 PM — June 2, 2025 at 3:00 PM
Track A: Modifications - Best Practices from a County Perspective

Have you ever wondered how other counties work modifications and what best practices they have implemented? If so, this is the session for you. This session will be lead by a panel of county professionals who will be ready to answer your questions and share best practices with you. 

Shelbie Sundeen picture
Shelbie Sundeen
Shawny Comer picture
Shawny Comer
Lara Delka picture
Lara Delka
Jeff Whitson picture
Jeff Whitson
June 2, 2025 at 1:30 PM — June 2, 2025 at 3:00 PM
Track B: DOC Simulation (Repeat)

Come learn what it means to walk a mile in someone else's shoes. This session will simulate a month in the life of someone who has just been released from prison; each week will be represented by 15 minutes. There will be a lot of moving around the room, so wear your comfy shoes.

Jessica Goodman picture
Jessica Goodman
A
Angela Griefenberg
June 2, 2025 at 1:30 PM — June 2, 2025 at 3:00 PM
Prof-Growth: Building Relational Trust to Empower Effective Communication

In the session Building Relational Trust to Employee effective Communication, you’ll learn the importance of building relations trust as the foundation to effective communication and healthy conflict. You’ll learn lean structures that behavioralize trust and that will increase accountability and make what we perceive as hard conversation tangible and actionable. You’ll learn specific language tools that employer you to engage in conversations rom position of curiosity and connection in service of things that matter.

Mara Bear Vernon CPCC | PCC | CDTLF | TICC picture
Mara Bear Vernon CPCC | PCC | CDTLF | TICC
June 2, 2025 at 1:30 PM — June 2, 2025 at 3:00 PM
Attorney Track: Ethics Session for IV-D Attorneys

A look at ethics basics from a seasoned etchics presenter on subject like who is the client, who is not the client, organizational issues and other ethical questions. Be prepared to bring your own legal etchis questions and scenarios to discuss.

Phil James picture
Phil James
June 2, 2025 at 3:00 PM — June 2, 2025 at 3:30 PM
Break & Vendor Exhibits

Stop by the Vendor area and visit with this year's participants!

June 2, 2025 at 3:30 PM — June 2, 2025 at 5:00 PM
Track A: How the FSR Interfaces with the Judicial

How the FSR Interfaces with the Judicial Process
The Family Support Registry (FSR) is known for processing payments. The FSR’s role begins before the first payment is made on an FSR account. Behind the scenes work needs to be completed before an account is ready to process payments. The interface between the court and FSR begins as soon as a child or maintenance support order is entered. Specific processes have to be followed for IVD and NIVD accounts. This session will cover the relationship between the FSR and the courts and how we work together. After this session, you will know why the FSR was created, the process to create an account, the differences between IVD and NIVD accounts, and how they transition when an application is received for CSS services and when the case closes.
 

Janine Archuletta picture
Janine Archuletta
Renee Lipinski picture
Renee Lipinski
June 2, 2025 at 3:30 PM — June 2, 2025 at 5:00 PM
Track B: Administrative Process Action Open Forum

New to APA and looking for guidance? Been around APAs a while and love sharing what you know? Come for a training with your awesome APA peers. Elizabeth and Chris will have tips and best practices for both new and seasoned establishment folks to learn and discuss as we dive a little deeper into the world and work of APA Establishment. We look forward to explaining, exploring, and learning about APA establishment with all levels of establishment workers.

Elizabeth Nash picture
Elizabeth Nash
Chris Cree picture
Chris Cree
June 2, 2025 at 3:30 PM — June 2, 2025 at 5:00 PM
Prof-Growth: Vinyasa Yoga & Mediation

Please join Carolyn for restorative yoga practice where it will be slowing down some Yin-Yoga stretches and breathing exercises. Will end the session with guided mediation.

Gaiam has generously donated some yoga mats, however, please bring your own mat from home to ensure there is enough for all.

Carolyn Scott picture
Carolyn Scott
June 2, 2025 at 3:30 PM — June 2, 2025 at 5:00 PM
Attorney Track: Judicial Panel for IV-D Attorneys

Panel Members: Anderew Price, Magistate in Denver, Shannon O'Conner, Magistrate in Adams County Description: We will have some pre-prepared questions for our judicial officers that look at specifically what they would like to see our child supoprt attorneys presenting in Court and other issues that concern child support attorneys. Please bring your questions and hear the different perspectives of the judicial panel and your colleagues.

Andrew Price picture
Andrew Price
Shannon O'Conner picture
Shannon O'Conner
June 4, 2025 at 5:30 PM — June 4, 2025 at 7:00 PM
Monday Night Dinner

Wild West Dinner Buffet

Mixed Green Salad with Duo of Dressings

Cole Slaw

Watermelon

Corn Bread

BBQ Brisket

BBQ Pulled Pork

Duo of BBQ Sauces

Buns and Pickles

Mashed Potatoes and Green Beans

Chefs Assortment of Desserts

June 2, 2025 at 7:30 PM — June 2, 2025 at 10:30 PM
Entertainment Night!

June 3, 2025 at 8:30 AM — June 3, 2025 at 10:00 AM
Owning Our Triggers

Triggers are a natural part of the human experience—yet too often, they catch us off guard, impacting how we show up in our work and relationships. For those working in child support, where emotions run high and interactions can be complex, understanding our triggers isn’t just self-awareness—it’s a critical tool for maintaining clarity, compassion, and effectiveness. In this interactive workshop, we create a space to normalize triggers and explore how they shape our responses. By taking ownership of our triggers, we gain the power to respond rather than react—strengthening our ability to serve others while maintaining our own well-being.

Lana Hailemariam picture
Lana Hailemariam
June 3, 2025 at 10:00 AM — June 3, 2025 at 10:30 AM
Break & Vendor Exhibits

Stop by the Vendor area and visit with this year's participants!

June 3, 2025 at 10:30 AM — June 3, 2025 at 12:00 PM
Track A: Financial for Beginners

Have you ever wondered what is the difference between FCCS and PAYREC and which screen you should be using? Interested in which fees are applied and when? We will cover how to read LSTTRAN, DISBREC, FINHIST and many more including a breakdown of abandoned collections. We will also be going over unfunded and erroneous disbursements. Come join us whether you are new to the world of financial or a pro!

Heather McWhorter picture
Heather McWhorter
Elise Topliss picture
Elise Topliss
Nick Garcia picture
Nick Garcia
Jennifer Witherspoon picture
Jennifer Witherspoon
June 3, 2025 at 10:30 AM — June 3, 2025 at 12:00 PM
Track B: Mastering ACSES and CSe-Tools: Tips, Tricks, and Tools for Child Support Case Management

At this session, county child support professionals will offer tips and tricks for using ACSES and CSe-Tools to streamline case management. Attendees will learn time-saving commands and gain a better understanding of ACSES screens, along with strategies for quicker access to critical case information.

Designed for both new and seasoned county workers, this session provides the opportunity to learn from experienced techs, discover new shortcuts, and share your favorite methods for improving case handling efficiency.
 

Concha Rodriguez picture
Concha Rodriguez
Traci Brown picture
Traci Brown
L
Lori Salas
June 3, 2025 at 10:30 AM — June 3, 2025 at 12:00 PM
Prof-Growth: Exploring the Client Experience for Survivors: Walking the Journey Together

This interactive session will explore opportunities to improve child support services processes healthier working relationships when assisting clients who are domestic violence survivors. Participants will gain insight into the unique challenges faced by DV survivors navigating the Child Support system. Participants will come away with deeper understanding of the critical need for specialized approach in these cases. They will be equipped with concrete ideas and skills to optimize the CSS response and foster more positive, productive relationships with clients who have experienced domestic violence.

Lisa Sage-Lowe picture
Lisa Sage-Lowe
Joseph Waller picture
Joseph Waller
June 3, 2025 at 10:30 AM — June 3, 2025 at 12:00 PM
Attorney Track: IV-D Wellness Session & Case Law Update

Bring your yoga mat.... Attorney wellness session and case law update.

June 3, 2025 at 12:00 PM — June 3, 2025 at 1:30 PM
Lunch On Your Own
June 3, 2025 at 1:30 PM — June 3, 2025 at 3:00 PM
Track A: Case Closure is Hard! Tips, Tricks, and Best Practices from the Experts

Case closure is hard. Whether you have experience or not, closures can be tricky and bring up a lot of questions. This session will focus on all things case closure. Tips, tricks, best practices, and new training materials will all be discussed and put into practice. Which of the 900 case closures codes do I use? Who does what when there is a current and enforcing county? What needs to be done on a case prior to closure? Bring your questions because these and so much more will be answered in this session.

Andrew Maurin picture
Andrew Maurin
Katelyn Dekker picture
Katelyn Dekker
Paula Christy picture
Paula Christy
June 3, 2025 at 1:30 PM — June 3, 2025 at 3:00 PM
Track B: Understanding the day in the life of a bookkeeper and more!

Join us to get a better understanding of financial tasks which include: working disbursements on hold, using LSTTRAN to complete an arrears calculations, allocating payments, changing active/inactive ledgers, and how to avoid negative current delinquency. We will also discuss the difference between unidentified/identified payments, which reports to focus on, and what to do with returned payments from another state. This will be a session to apply knowledge and share best practices.

Heather McWhorter picture
Heather McWhorter
Elise Topliss picture
Elise Topliss
Nick Garcia picture
Nick Garcia
Jennifer Witherspoon picture
Jennifer Witherspoon
June 3, 2025 at 1:30 PM — June 3, 2025 at 3:00 PM
Prof-Growth: Leadership Skills for Challenging Times

This program will address some important core areas of management competence: Understanding the Law of the Workplace; Motivating Your People; Demanding Civility; Setting and communicating Expectations; and Performance Documentation. We will learn to spot and resolve common problems that surface in every workplace and to employ some tools to resolve conflicts and lead more effectively.  

The Law of the Workplace. In concise terms, we discuss the critical legal landmines that employers must be able to detect and defuse. This program highlights the ever-expanding universe of discrimination claims, wage and hour hot spots, privacy issues, and the myriad leave rights of employees.
Motivate Your People. Have you first considered whether your employees are motivated and what motivates them? This section addresses some of the key elements of motivating employees to succeed.
Setting and Communicating Expectations. In this part, we give shorthand methods for setting expectations, including job objectives, giving meaningful feedback, and other keys to effective communication.
Performance Documentation. This section addresses some of the essential tools of a supervisor, such as proper documentation skills and how to discipline and, if necessary, how to end the employment relationship properly.
Demanding Civility. Uncivil, rude, and disrespectful behaviors have reached epidemic proportions, and their effects are crumbling the very foundation of work. This section will address aspects of incivility, including communication types and overcoming communication problems, using technology politely, professional, and positive work appearance and 
relationships, and common difficulties that occur in the workplace.

Chuck T. Passaglia picture
Chuck T. Passaglia
June 3, 2025 at 1:30 PM — June 3, 2025 at 3:00 PM
Attorney Track: Determining Self-Employment Income
June 3, 2025 at 3:00 PM — June 3, 2025 at 3:30 PM
Break & Vendor Exhibits

Stop by the Vendor area and visit with this year's participants!

June 3, 2025 at 3:30 PM — June 3, 2025 at 5:00 PM
Track A: Enforcement 101: Overview of ENF Remedies

Understanding the roles of the agencies, county, and SEU. Ensuring that the county does not harm, while fostering a working relationship with the obligor and the SEU. Lets put your knowledge to the test.

Anna Perez picture
Anna Perez
Jessica Goodman picture
Jessica Goodman
June 3, 2025 at 3:30 PM — June 3, 2025 at 5:00 PM
Track B: Navigating Complex Scenarios in ACSES: Mastering Multiple Obligee and Multiple Obligor Cases

Are you unsure how to handle the intricacies of multiple obligee cases in ACSES? This session is designed just for you! Join a county expert as they walk you through identifying multiple obligee cases and share valuable best practices for managing them, including how to maintain the multiple obligee ledger. Members of the OA team will provide hands-on guidance on completing the necessary steps in ACSES for multiple obligee cases. You’ll also gain a comprehensive understanding of when a multiple obligor case arises and learn how to correctly add a support order in ACSES when a new or additional obligor is involved. Don’t miss this opportunity to enhance your expertise and streamline your workflow!

Tanya Jenkins picture
Tanya Jenkins
Jeanette Fresquez picture
Jeanette Fresquez
Paula Christy picture
Paula Christy
June 3, 2025 at 3:30 PM — June 3, 2025 at 5:00 PM
Prof-Growth: Restorative Yoga & Mediation

Please join Carolyn for restorative yoga practice where it will be slowing down some Yin-Yoga stretches and breathing exercises. Will end the session with guided mediation.

Gaiam has generously donated some yoga mats, however, please bring your own mat from home to ensure there is enough for all.

 

Carolyn Scott picture
Carolyn Scott
June 3, 2025 at 3:30 PM — June 3, 2025 at 5:00 PM
IV-D Attorney Meeting - Only Attorneys & Invited Guests will be admitted to this Session

Only IV-D Attorneys and invited guests are admitted to this session.

Topics include: State update, legislation updates, and issues that IV-D attys add to the agenda.

June 3, 2025 at 5:00 PM — June 3, 2025 at 6:00 PM
Business Meeting

Help plan the 2026 CFSC Conference!


We need dedicated Child Support workers! Colorado Family Support Council members are responsible for putting on this great conference each year and we want you to get involved! You must have your supervisor’s approval to participate.


Please submit your name on the sign-up sheet at the Registration Desk or at the start of the business meeting! Not sure which region you represent? Check the attachment for that information.


Board meetings are the first Friday of each month and are conducted in a hybrid setting.

2025 Proposed Bylaw Changes

June 3, 2025 at 6:30 PM — June 3, 2025 at 7:00 PM
Pre-Banquet Cocktails

A little time to mingle and have a beverage or two before the Banquet.

June 3, 2025 at 7:00 PM — June 3, 2025 at 9:30 PM
CFSC Awards Banquet

June 4, 2025 at 8:30 AM — June 4, 2025 at 10:00 AM
Meaningful Self-Care that Makes a Difference

This interactive program is fun, provocative and will make you think! Tara shares her proprietary self-care framework, practical strategies for managing stress, anxiety, and depression; and tips for maximizing what we can all do to take care ourselves in ways that really make a difference. This program was born out of the frustration that too often, this topic is given lip-service, or treated as frivolous luxury. Remember: neglecting well-being results in lower productivity and job satisfaction, and higher burnout. In this world, ain’t nobody got time for that, because self-care is serious business. Self-care isn’t just bubble, baths, and Netflix.

 Learning Objectives:

Why bother with self-care? What happens if we ignore self-care? What is meaningful self-care? How do I create my own self-care plan.

Attendees will gain:

  • A better understanding why self-care is so important.
  • A customized, personal self-care plan that is doable, even in demoing environments.
  • Practical strategies for managing stress, anxiety, and depression.
Tara Rolstad picture
Tara Rolstad
June 4, 2025 at 8:30 AM — June 4, 2025 at 10:00 AM
IV-D Admin Session: QA and QI: A Multifaceted Approach
Elise Topliss picture
Elise Topliss
J
JoAnna Finney
Ann Teixeira picture
Ann Teixeira
Amanda Stone picture
Amanda Stone
Kveta Havlatova picture
Kveta Havlatova
June 4, 2025 at 10:00 AM — June 4, 2025 at 10:15 AM
Break - Room Checkout
June 4, 2025 at 10:15 AM — June 4, 2025 at 12:30 PM

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