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Monday 4 January 2022

9:00 am-10:00 am
Session 1:
Opening Remarks & Keynote Presentation: A Vision That Leads

The 2017 Diversity Leadership Keynote will be delivered by Jacelyn Ladue and will focus on illuminating the barriers and limitations in the workplace while providing tools to implement to help you in building your organization's culture of inclusion.

10:00 am-11:00 am
Session 2:
Time Management and Effectiveness

 

Business principles are only as good as the practices that back them up. Recently, with the assistance of some good friends, I’ve developed a set of PEAK Leadership practices that can assist any leader or leadership team to move from survival to success and on to being a transformative role model in their industry. When a company embeds these principles and practices in how they grow their leaders, the end result is PEAK performance: a phenomenon of sustained growth — both for the organization as well as for those within the organization.

Tuesday 5 January 2022

11:00 am-12:00 pm -
Session 3:
Leading Customer Experience

Why don’t we “practice” business? I’ve come to realize that — unlike medicine and law — we don’t think of our profession as business leaders as a “practice.” A few years ago, in the last downturn, I developed the principles of PEAK as an alternative operating model for my business based upon Abraham Maslow’s iconic Hierarchy of Needs pyramid. Reinterpreting this well-known theory of human motivation helped me to see that all stakeholders associated with a company have their own Hierarchy of Needs.

12:00 pm -1:00 pm
Session 4:
Networking Soiree + Awards Ceremony

Industry leaders discuss key ways they have implemented new leadership initiatives to keep your company in a competitive position.

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