Roundtable Topics

After digesting all of the thought provoking topics that were covered earlier, you get a chance to discuss them with your peers, our partners, and the AKUVO team in a roundtable format!

Pick any 4 of the following topics in a rotating format.

 

Optimizing Collections Operations

This roundtable will explore strategies to improve right-party contact rates and member engagement. Be prepared to discuss communication channel effectiveness, collector training, and approaches tailored to different delinquency stages.

 

Virtual Collector Best Practices

Attendees will share insights on implementing and maximizing AKUVO’s Virtual Collector. Bring your own automation strategies, playbook configuration, and how to elevate collector productivity and account-holder experience.

 

Strategies and Challenges in Repossession

This roundtable will focus on streamlining repossession processes and overcoming operational bottlenecks. Participants will discuss reducing time to repossess and handling specialty processing.

 

Navigating Bankruptcy in Today’s Environment

Attendees will address the complexities of bankruptcy management in the current landscape. Topics include data accuracy and adapting to evolving regulatory and consumer trends.

 

AI’s Role in Modern Collections

This discussion will examine how AI technology can, and is currently, transforming collections. Attendees will explore use cases for predictive analytics, automation, and operational considerations in AI deployment.

 

Collections Team Staffing & Productivity

This roundtable will tackle staffing models, collector-to-account ratios, and onboarding strategies. Share your best practices for boosting team efficiency and maintaining motivation across roles.

 

Driving Efficiency Through System Integrations

Attendees will explore which third-party integrations can streamline collections processes and enhance data visibility. Be prepared to bring suggestions and insight into your experiences at your organization.  

 

Charge-Off Collection & Prevention

This discussion will focus on minimizing charge-offs and improving recovery rates. Topics include early intervention tactics, outsourcing strategies, and performance metrics for charge-off accounts.

 

Leveraging Data Models for Smarter Collections

This roundtable will explore how data modeling can inform collections strategy. Attendees will discuss portfolio segmentation, behavioral analytics, and predictive scoring.

 

Collections Brag Session!

A lighthearted and collaborative discussion where attendees share success stories, creative solutions, and proud moments from their collections journey. It’s a chance to celebrate wins and inspire peers. Be prepared for some humble bragging!