Agenda
We have been busy building out a robust agenda that will be informative and engaging. Along with great keynote speakers, it will include panels with industry experts.
The breakout sessions will be a mix of topics including cyber security, fintech integration, digital transformation, open banking and more. These sessions will provide delegates with actionable insights into the future of credit union technology, the challenges that you will need to overcome and tips on executing a plan to make sure your credit union is ready for the future.
On Tuesday afternoon, ahead of the main conference, the co-hosts will facilitate workshops for their respective clients and share the roadmaps of key projects they are working on for credit unions. Please note - these sessions on Tuesday afternoon are open to credit union clients only.
Check back for more details as we start to finalize our Agenda.
Agenda is subjective to change.
1:30pm - 6:30pm
2:00pm - 2:45pm
Digital solutions allow organizations to deliver services in new and beneficial ways, now more than ever before. With the benefits come the challenges of rapid change and the need to adapt to thrive. This session will discuss new strategies to support teams through the pace of change in the digital world.
Restricted to credit union delegates only.
2:50pm - 3:35pm
Discover innovative strategies to build a strong leadership pipeline and ensure seamless transitions, driving sustained growth and success for your organization. Don’t miss this opportunity to shape your credit union’s future!
Restricted to credit union delegates only.
2:50pm - 4:25pm
In this interactive 90 minute session, participants will explore the signals of change occurring within financial services sector and other industries as consumer behavior continues to shift towards hyper personalization and seamless experiences.
Participants will explore, assess and discuss their readiness to adapt to these shifts and learn how indicators of innovation can help them prepare their organizations for emerging opportunities and risks.
Restricted to credit union delegates only.
3:40pm - 4:25pm
This workshop focuses on enhancing the human experience for both members and staff when using banking technology. Credit unions will learn practical strategies that are easy to implement, empowering them to create smoother, more personal interactions that help build stronger relationships and ensure technology supports rather than hinders the service experience.
Restricted to credit union delegates only.
4:30pm - 6:30pm
7:30am - 9:30am
7:30am - 8:45am
8:45am - 9:30am
9:30am - 10:30am
Fireside Chat
Attend this intimate fireside chat to gain insights and perspectives from four-time Olympic Gold Medalist, Dr. Hayley Wickenheiser, as she reflects on her unique experiences as both a professional athlete and medical professional. This special keynote will offer a inspiring glimpse into Dr. Wickenheiser's perspectives on pressure, teamwork and success -- and what it means to go above and beyond in a professional endeavour.
10:30am - 11:00am
11:00am - 12:00pm
Analytics, AI and Data: The Critical Triad for Strategic Innovation
The State of Cybersecurity Education for Credit Unions. Slide Deck
Leveraging Fintech for SMB Member Growth
12:00pm - 1:00pm
1:00pm - 2:00pm
Why You Should Stop Waiting for Open Banking
The Federal Government has been planning for Open Banking for the last several years. As it inches closer to reality, many credit unions are looking for direction on how to proceed or if they even should participate. This panel explores why credit unions should stop waiting for open banking, and instead see it as the next logical extension of their digital transformation strategy – focused on their members’ experience and needs, not just technology. This panel will not only discuss the potential services and use cases, but also as a cooperative system, how we can make open banking a reality for members in advance of the regulatory framework and legislation.
Attend this panel with open banking experts and credit union leaders to gain new insights on the opportunities to get ahead of the open banking curve, deliver a great member experience and collectively compete with banks, fintechs and bigtechs. Please join us for a forward looking and forward-thinking discussion.
2:00pm - 2:15pm
2:15pm - 3:15pm
Caisse Alliance’s Transformative Journey
Pioneering Open Banking: FirstOntario Credit Union's Groundbreaking Journey
Fueling Corporate Banking Growth Through Digital Excellence at Coast Capital Savings
The Modernization of Cooperative Technology: The Power of Aggregation
3:15pm - 3:30pm
3:30pm - 4:30pm
Human Implications of Generative AI
As generative Artificial Intelligence continues to develop at a breakneck pace, one question dominates the current conversation: what does this mean for us? Dr. Radhika Dirks, Forbes Woman in AI, gives us the answers we need to prepare for an AI future.
In this enlightening talk, Radhika reveals the underlying currents of generative AI, providing a panoramic view of its applications and future potential. She shares the “three waves of generative AI” that are reshaping creativity, businesses, and our lives. “The reality is the entire technology stack of the world has changed. We need to transform with it”, Radhika says. She helps us navigate the maze of AI's capabilities and pitfalls, addressing how to use AI responsibly and effectively in a rapidly changing world.
This keynote is a must-see for anyone looking to comprehend the full spectrum of AI's impact on industries. Dr. Dirks captivates her audience with her profound expertise and dynamic presentation style, leaving attendees equipped with actionable strategies and a deeper understanding of how to integrate AI. Her inspiring talk leaves you at the edge of your seat, bursting with innovative ideas and a new spark for AI.
6:00pm - 10:00pm
Espace Saint-Grégoire
Join us for a special reception at the beautiful Espace Saint-Grégoire. Originally established as a church, it has been transformed into a stunning venue that beautifully preserves its heritage while offering modern elegance and versatility. Expect a night of music, delicious gourmet dishes, and mesmerizing Cirque-style trapeze artists.
Shuttle busses will depart the convention centre beginning at 6pm - every 15 minutes. They will return starting at 10pm, departing every 15 minutes.
7:30am - 8:45am
8:45am - 9:00am
9:00am - 10:00am
SUPERCOLLABORATION™️
Cyborgs, Centaurs and The Rise of Human-AI Collaboration
Today's business landscape is evolving at an unprecedented pace, driven by exponential technologies such as artificial intelligence, digital twins and robotics. They are transforming industries ranging from finance, retail and healthcare to engineering, construction and agriculture. In this dynamic, entertaining and interactive keynote, James Taylor will guide you through a captivating exploration of how leaders and innovative organisations are adapting to technological change. You will discover that, in this new world, your most valuable competitive advantage as a leader lies in your ability to foster creative collaboration between humans AND machines. This tailored and entertaining presentation is designed to inspire and equip you with the insights and strategies needed to be future-ready.
10:00am - 11:00am
Generational Crossroads: Creating Distinct Value for Gen X, Y and Z
Attracting new generations of credit union members is one of the biggest risks and opportunities facing Canadian credit unions right now. By attending this mainstage panel session, you’ll gain new perspectives on the financial outlooks, motivations and goals across critical Canadian demographics – Gen X, Gen Y (Millennials) and Gen X – and how credit unions can proactively demonstrate their value alignment and digital capability to provide relevant services that create financial well-being for the next generations. This panel discussion will offer expert insights as well as real examples of how credit unions across Canada are implementing cross-generation attraction and retention strategies.
11:00am - 11:30am
11:30am - 12:30pm
The State of the Credit Union System. Slide Deck
Navigating the Future of Wealth Management: Trends and Innovations Shaping the Industry. Slide Deck
Future Proof Your Credit Union: Transform your Membership
The Future of Finance in Credit Unions: How Cloud Technology is Enhancing Board Reporting, Planning & Budgeting, Member Profitability and Regulatory Compliance
12:30pm - 1:30pm
1:30pm - 2:30pm
The Power of Collaboration: A Look Across the Pond
Experience is Everything: Win The Moments That Matter
The Future of CU Rewards and Loyalty
Navigating the Waves of Change: How Credit Union Leaders can Champion Tech-Driven Innovation and Transformation. Slide Deck
2:30pm - 3:00pm
3:00pm - 4:00pm
From Mount Everest to the Sahara: Thriving in Change to Win the Long Game
Top performing organizations are in a constant evolution — continuously transforming and most importantly, always moving forward. Change is a culture, not a project.
From Mount Everest to the Sahara, from running across Canada to the toughest ultra cycling event in the world, Sébastien Sasseville has had to learn how to maintain peak performance while in rapidly changing environments to survive and conquer. He is one of the most accomplished endurance athletes in the world and delivers an awe-inspiring session on change, agility, and transformation.
Sasseville will walk organizations through the keys to creating corporate agility and achieving successful transformation — embracing discomfort and building resiliency — while showing leaders how to inspire forward-thinking and build high-performing teams.
Supported by breathtaking visuals, this unique presentation lifts spirits, bolsters engagement, and inspires audiences to take that first step in meeting any challenge. Sasseville’s keynote is a practical guide to winning the long game and learning how to pivot quickly in order to thrive in perpetually evolving environments.
4:00pm - 4:15pm