Agenda

Registration - Open

Stop by the Registration Booth to check in for conference and to pick up your badge, meal tickets, and SWAG. 

President's Reception

You are cordially invited to attend the CFSC
Come and Go Meet and Greet!

Come and meet the 2023 CFSC President, Elise Topliss, and the rest of the CFSC Board. Enjoy an evening of mingling with other CSS professionals.

Appetizers will be provided. 

Welcome - Opening Session

AGENDA:

• WELCOME!   -  Elise Topliss, 2023 CFSC President
• Singing of the National Anthem - Keri Batchelder, State CSS Deputy Director
• Color Guard    
• County Roll Call , JoAnna Finney, 2024 President Elect
• Introduction of Vendors and Sponsors, Casie Jones, Vendor Chair
• Introduction of 2023 Charity Recipient, Gina Tyler, Donations Chair
• Charity Presentation - A Precious Child, Courtney Wickberg, Chief Communications Officer
• Scholarship Winners Announcement, Lupe Abeyta, Awards and Professional Growth Chair
• Introduction of Plenary Speaker, Lupe Abeyta, Awards and Professional Growth Chair

Plenary Session

Embrace Your Awesomeness

• Brad Montgomery     
  • Knowing that our people are our most valuable asset isn’t enough. We need to fully understand how to empower and inspire them. Brad Montgomery will use humor, stories, music, and other tools to illustrate ways to improve our ability to meaningfully encourage others. Discover ways to achieve untapped productivity and accuracy while creating and sustaining positivity, optimism, and meaningfulness in others. Focusing on the people-side of business not only improves the bottom line, it can be enormously satisfying, inspiring, and sometimes very funny. 

Break & Vendor Exhibits

The Embassy Suites offers an amazing free made to order breakfast for hotel guests.  

Coffee and water will be available.  "Snacks" will not be served during the AM break.

Stop by the Vendor area and visit with this year's participants!

Breakout Sessions

IV-D Track A - Intergovermental Royal Part 1

• Daphne Risch
  • Join the Colorado Central Registry for a repeat of their interactive and entertaining session from 2022 - but with an international flair. Travel around the world and try your luck at a variety of carnival style games while learning the finer points of processing international cases. And we’re not leaving interstate out either - we’ll have a special guest presenter discussing the State Services Portal and the recently added Communication Center. Are you ready to have some fun? Plan to join us for both sessions of the Intergov Carnivale!

 IV-D Track B - Contempt Basics and Best Practices 2.0: Frontline Stories and Discussion  

• Lisa Sage-Lowe
• Amanda Stone
  • Would you like to build your knowledge regarding contempt? We will review the information provided in the Contempt Basics and Best Practices Lunch & Learn from last year, but also delve deeper into the world of contempt. We will explore actual contempt cases and experiences from your county partners. What makes an obligor contemptible? What works or doesn’t work in getting compliance and consistent payments? Please join this interactive session for an informative and lively discussion.

Attorney Track - UIFSA Legal Issues

• Christina Eigel
• Chris Sorenson
  • Interstate and International cases can present complex and unique legal issues.  Come and get a quick overview of UIFSA and FFCSOA  basics.  Learn about Hague Convention and reciprocating international case processing differences and unique jurisdictional issues.   And have a conversation about what to do when we’re presented with conflicting orders or other complicated intergovernmental issues. 

Professional Growth - Domestic Violence for Child Support Professionals:  Recognize, Respond, Refer

• Speakers:
  • Lisa Ridenour, OCSE, Regional Program Specialist
  • Michael Hayes, OCSE, Sr. Programs Manager
• DV Expert Friends:
  • Diane Heldt, A Woman’s Place, Greeley
  • Jody Strouse, S.H.A.R.E. Inc. DV shelter in Fort Morgan
  • Jackie List, Safe Shelter of St. Vrain Valley in Longmont

• • Recognize, Respond, Refer – Build your knowledge, skills, and resources for providing child support services to survivors of domestic violence.  The single biggest predictor of a DV survivor returning to an abusive relationship is financial instability… which means child support can literally make a life or death difference for parents who are trying leave abusive relationships and create safe, violence-free homes for themselves and their children. You will leave this session with new knowledge about the dynamics of dv, how those dynamics play out in child support settings, and a new set of “dv expert friends” you can turn to for ongoing support in responding to the needs of survivors in the child support program. 

State Award Luncheon

South of the Border Lunch Buffet

• Chopped greens, black beans, tomato, red onion, lime, cheddar cheese, pepper
• Cheese enchiladas with green & red sauce and Pico de Gallo
• Fajitas - marinated & grilled chicken & beef, flame roasted veggies, corn & flour tortillas
• Guacamole, sour cream, Pico de Gallo, roasted poblano queso, jalapenos
• Cilantro achiote rice, stewed black beans
• Churros, Kahlua mousse, cinnamon ice cream, chocolate sauce, whipped cream

Breakout Sessions

IV-D Track A - Intergovermental Royal Part 2

• Daphne Risch
  • Join the Colorado Central Registry for a repeat of their interactive and entertaining session from 2022 - but with an international flair. Travel around the world and try your luck at a variety of carnival style games while learning the finer points of processing international cases. And we’re not leaving interstate out either - we’ll have a special guest presenter discussing the State Services Portal and the recently added Communication Center. Are you ready to have some fun? Plan to join us for both sessions of the Intergov Carnivale!

IV-D Track B - Intake: Back to Basics on Case Initiation

• Mary Clair
• Jessica Olson
  • Are you interested in learning about how Intake works? This session is an overview of the policies surrounding the current and enforcing rule and why it’s important to all the counties. This session will review the application process when adding parties to the ACSES and when parties have never been in our system. We will discuss the meaning of an intact family and how multiple counties are involved with the same parties when it comes to former arrears due (or FAD). This is a perfect opportunity to interact with the OA and share cross county practices.

Attorney Track - When Neutral Isn’t Neutral: Just Child Support Outcomes for Survivors of Domestic Violence

• Michael Hayes
  • This session will focus on model practices for child support attorneys providing child support services to survivors of domestic violence. The session goals include: 
    • Broaden and deepen knowledge and understanding of how DV dynamics are likely to present in the IV-D court setting. 
    • Clarify the role of attorneys practicing within the Title IV-D program. 
    • Identify specific ethical considerations for legal practice in child support cases impacted by domestic violence 
    • Build skills and competency to implement practical solutions for child support legal practice with parties impacted by domestic violence. 

Professional Growth - TBD

• Jasmine Pulce
  • TBD

Break & Vendor Exhibits

Stop by the Vendor area and visit with this year's participants!

Hot Pretzels served w/Mustard

Freshly Baked Cookies

Carrots & Celery w/Ranch

Fresh Squeezed Lemonade

Breakout Sessions

IV-D Track A - Income Imputation Case Studies

• Kathryn LaPome
• Tracy Rumans
  • Review the required factors in 14-10-115(5)(b.5)(II) C.R.S to consider when determining if potential income should be imputed, and if so, what is an appropriate amount. You will learn about labor market data sources that will help your analysis, and together we will analyze several case studies that can serve as benchmarks in your work.

IV-D Track B - Don’t Take a Chance on Confidentiality and Security

• Mary Clair
• Sindy Quintana
• Heather McWhorter
  • How do you get access to ACSES, DLE, UCB and other interfaces? Who completes the financial tasks in your county? Who can we share Child Support information with? Why does TANF keep asking us for payment records when they have access to their own interface? What do you do if child support information is breached? These and so many other questions will be answered in this session exploring the who, what, where when and how of person identifying information.

Attorney Track - Case Law Update

• Richard Moore
• Christina Eigel
  • Christina Eigel will join a conference favorite, Richard O’Brien Moore, to present the update on the recent case law that impacts child support and family law issues. This educational presentation will include summaries and case law citations.  The annual case law session will provide all relevant case law that has been issued during the past year since the 2022 conference.

​​​​​​​Professional Growth - Fatherhood Program

• Jeffery Thompson
  • TBD

Dinner on Your Own

Entertainment Night

70’s, 80’s and 90’s

Let’s take a chance and step back in time to celebrate the 70’s, 80’s and 90’s at this year’s CFSC conference.
What decade did you grow up in? Find your favorite high school outfit and see if it fits!!
Get your friends together and form a band.

We will have a battle of the bands, lip sync, and karaoke along with a photo booth, live music and DJ. This is going to EPIC!!

Plenary Session

The Three Pillars of a Radiant Life

• Kate King
  • Whether you are a caregiver, employee, clinician, or patient, it is essential that you
    identify and attend to the barriers between you and your most radiant life so that you can successfully move through them. When your inner fire burns brightly with the flame of health, wellbeing, and inspiration, that resonance ripples outward from you and into the lives of others. You can best serve your family, career, and larger community when you yourself are resourced and nourished. How does a person even begin to consider such deep inner-resourcing when they are part of the endless hustle-bustle inherent in our culture?
    In this 90-minute talk, Kate King will teach about the three pillars of a radiant life:
    authentic integrity, aligned relationships, and creativity. Kate will identify and explore common questions related to what keeps people away from their radiant lives, such as professional burnout, resentment in the workplace and in personal life, unhealthy cultural narratives about productivity and success, and common barriers to creativity. She will also identify several myths among the collective in our society that act as roadblocks keeping us from authenticity and deep wellbeing. Kate will speak in detail about each of the three pillars of a radiant life, and she will discuss how to identify, explore, and heal the disruptive imbalances many professionals face.
    Throughout the talk, the audience will be invited to participate in experiential practices for integration and exploration of how this work shows up in their own life, and how they can participate in healing both individually and collectively.

Break & Vendor Exhibits

The Embassy Suites offers an amazing free made to order breakfast for hotel guests.  

Coffee and water will be available.  "Snacks" will not be served during the AM break.

Stop by the Vendor area and visit with this year's participants!

Breakout Sessions

IV-D Track A - ACSES Liaison & Training Platform/Problem Logs

• Helen Yavich
• Elizabeth Nash
• Sindy Quintana
• Jennifer Witherspoon
• Heather McWhorter
  • This session will begin with a typical AUG meeting open to all staff who may be interested in what those meetings look like. It will include an interactive discussion on ACSES-related topics. We will discuss both case and financial areas. Please bring your ACSES questions with you (or even submit them to an OA beforehand!) We will also have the ability to see real-time changes and work in the training environment.

IV-D Track B - $1.2 Billion Deadbeat Disaster - How Far Have We Come & Where Do We Go From Here?

• Larry Desbien
• Jeana Hughes
  • This session will explore the history of child support arrears in Colorado and how policy changes have impacted the amounts owed. We will discuss arrears management and strategies that have been successful along with opportunities for further improvement. 

Attorney Track - COLAP Ethics: The Science of Stress Management

• Sarah Myers
• Kerry MCCarthy
  • The practice of law is stressful under normal circumstances, but over the past few years we have all experienced significantly higher levels of distress. Exposure to upsetting information and personal loss, physical illness, and financial strain cause our nervous systems to activate a prolonged survival response that has comprehensive effects on our well-being and health. You are not alone if you have felt overwhelmed lately or experienced anxiety, depression, fatigue, lack of motivation, sleep difficulties or a quicker temper. Many of us have had difficulty juggling multiple personal and professional demands or had trouble navigating exposure to clients’ stress and trauma. The silver lining is that we can all develop the ability to bounce-back to difficult situations in ways that improve our cognitive, physical, and emotional health. This presentation will help you understand the neurobiology and neurophysiology of stress, why and how stress is contagious, and how to work with your own stress response to prevent or mitigate compassion fatigue and secondary trauma. In addition, free, practical, and inclusive ways to mitigate the negative consequences of chronic and prolonged stress or lack of self-care will be provided. We will also discuss how the Colorado Lawyer Assistance Program assists the legal community with behavioral health struggles that negatively impact their practice, relationships, health, and quality of life.

Professional Growth - Sourcing from Creativity for a Radiant Life

• Kate King
  • After learning about the three pillars of a radiant life, Kate will offer the audience an opportunity to delve more deeply into this work with an art therapeutic exercise designed to help participants gain further self-insight and integration. The audience will learn about the very simple, yet powerful Tree Drawing, which is Kate’s groundbreaking methodology informed by the empirically-supported art therapeutic Diagnostic Drawing Series. This powerful process will bring participants into direct exploration and creative investigation of their individual strengths and challenges that most affect and influence their capacity for radiance in life. Participants will gain a comprehensive understanding of Kate’s art therapeutic Tree Drawing, have an opportunity to create and analyze a Tree Drawing, and be invited to share their experience within small groups for reflection and processing. Participants do not need any prior artistic experience to participate and benefit from this breakout session. All materials will be provided.

Lunch on Your Own

Breakout Sessions

IV-D Track A - Who is FSR Support Services?

• FSR Support Services Team
  • Janine Archuleta
  • Benjamin "Ben" Montoya
  • Katherine "Kathy" Cordova
  • Heidi Osman
  • Renee Lipsinki
    • When most people think of the FSR they think of financial, payments, and disbursements but the FSR is so much more. The FSR is responsible for many functions of the program including Employer Services, the State Directory of New Hires, Centralized Notice Production, NIVD Account Services, and CSS website support. Please join the FSR Support Services Team to learn about how we can help you do your job and get to know your FSR regional/county representative. We will cover a variety of topics including our regional customer service, the new NMSN form, IVD obligor coupons, parent/employer web accounts, electronic income withholding orders, ACSES employer table, and more. 

IV-D Track B - The 4 Types of Parents You’ll Meet in Child Support

• Jessica Goodman
  • This session will cover the skills needed to enhance communication with the 4 types of parents you’ll meet on your caseload. Learn and practice skills that you can use the next day you are back in the office. Refine your approach to working your caseload, save time, and create meaningful relationships with parents.

Attorney Track - Child Support Law Quiz Show!

• Christina Eigel
• Tracy Rumans
  • Calling all attorneys and legal staff ready to show off your child support knowledge!  Bring your competitive spirit and play along with the quiz show to get a great overview of the IV-D program, performance measures, UIFSA, and ethical concerns for attorneys establishing and enforcing IV-D child support orders. There will be prizes! 

Professional Growth - Workshop: Interactive Skills - Part 1

• Gabriele Bankers
  • Upskill your presentation! Learn:

How to write a resume with eye-catchers that make recruiters and hiring managers want to learn more about you

How to show up in an interview and make the impact you wish to make; explore your elevator speech and your unique selling points

What to pay attention to in any presentation so you can capture your audience’s attention and get their buy-in; how to present when asking for something

What an effective e-mail with great etiquette looks like

Break & Vendor Exhibits

Stop by the Vendor area and visit with this year's participants!

Hot Pretzels served w/Mustard

Freshly Baked Cookies

Carrots & Celery w/Ranch

Fresh Squeezed Lemonade

Breakout Sessions

IV-D Track A - Tableau CSDIS

• Michelle Rove
  • Join us to learn about the new CSDIS (Child Support Data Intelligence System). We will be doing an overview of the system and what is available. Background about the system: The Child Support Data Intelligence System (CSDIS) is a business intelligence, data visualization and analytic platform. The CSDIS system empowers the Colorado Child Support Services Program with key performance metrics to effectively manage the program caseload and enhance services to families. Research that might have taken hundreds of pages, dozens of emails, and phone calls to accomplish now can be completed in just minutes. The Dashboards are accessed via the Tableau system, and DCSS has purchased the software needed and provided access to a limited number of child support staff across the counties. A list of users by county is available upon request.

IV-D Track B - The SEU (State Enforcement Unit)…..Remedy Unit

• Jessica Goodman
  • From the makers of the Federal Regulations and State Statutes that give us the legal authority for the automated enforcement remedies comes a show that answers the question, what are the automated enforcement remedies? The State Enforcement Unit cast are at it again this season with sharing their knowledge and best practices for working the automated enforcement remedies. Come be part of the live studio audience for some situation remedy comedy.

Attorney Track - IV-D Attorney Meeting - Only Attorneys & Invited Guests will be admitted to this Session

• Tracy Rumans
• Kelly Keane
  • Our attorney meeting is our regularly scheduled attorney meeting for IV-D attorneys where we share news in the IV-D community, case scenarios as well as interesting topics of use to the IV-D attorney. Tracy Rumans will also give our group an update on the Child Support Commission and a legislative update on all legislation passed during the 2023 Colorado General Assembly session with an impact on child support practice at the state and county level.  

Professional Growth - Workshop: Interactive Skills - Part 2

• Gabriele Bankers
  • Update your presentation! Learn:

How to write a resume with eye-catchers that make recruiters and hiring managers want to learn more about you

How to show up in an interview and make the impact you wish to make; explore your elevator speech and your unique selling points

What to pay attention to in any presentation so you can capture your audience’s attention and get their buy-in; how to present when asking for something

What an effective e-mail with great etiquette looks like

CFSC Business Meeting

Help plan the 2024 CFSC Conference!
We need dedicated Child Support workers! Colorado Family Support Council members are responsible for putting on this great conference each year and we want you to get involved! You must have your supervisor’s approval to participate. Please submit your name on the sign-up sheet at the Registration Desk or at the start of the business meeting! Not sure which region you represent? Check the attachment for that information. Board members meet the first Friday of each month.

CFSC AWARDS BANQUET

Cocktails served starting at 6:30 pm

Dinner served around 7:00 PM

Tomato and Cucumber Salad with Red Onions and Red Wine Vinaigrette

Spinach Salad with Roasted Mushrooms, Tomatoes, Gorgonzola Cheese, dressed with a House Made Herb Vinaigrette

Wild Rice Salad

Roasted Pork Loin with Whole Grain Mustard Cream Sauce
Pasta with Chicken and Goat Cheese Sauce
Beef Medallions with Balsamic Glazed Onions
Chef's Appropriate Starch and Vegetables

Chef’s Assortment of Desserts

Plenary Session

OMG, They Said What?

• David Gyrion
• Cristin Smith
  • Join us as we unpack different microaggressions, why they are problematic and why impact means more than intent. We will also discuss ways to acknowledge your own biases and address microaggressions in a caring and calling-in way.

IV-D Administrator Session

IV-D Administrator Panel

This session is open to all IV-D Administrators.

• Panel Discusion on the following topics:
  • CSDIF – Jim Hayen, Boulder
  • 2 Gen-How it Increased Numbers, Bob Prevost
  • CSE Tools & CEPS – Nancy Kelley
  • Relationships with Other Departments – Chris Sorenson

Break - Room Checkout

Brunch & Charity Auction

Deli Lunch Buffet (10:15 – 12:30)

• Side Selections:
  • Chop Salad with Vinaigrette and Buttermilk Ranch Dressings
  • Tortellini & Grilled Vegetable Salad
  • Homemade Southern Cole Slaw Salad
  • Sea Salt Lemon Pepper Potato Chips
• Sandwich Selections:
  • Sliced Beef Sandwiches with Cheddar Cheese and Arugula, Tomato on Baguette
  • Turkey and Swiss with Bacon, Green Leaf Lettuce on Croissant
• Chef's Selection of Desserts
• Gourmet Coffee (Regular and Decaffeinated), Assorted Herbal Teas, Iced Tea

2023 Charity: A Precious Child

A Precious Child assists children and families facing difficult life challenges such as abuse and neglect, crisis situations and poverty.

They work with more than 546 Agency Partners throughout eight Denver Metro counties including Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Jefferson and Weld to identify children and families in the most need of our services.

A Precious Child provides disadvantaged and displaced children with “Cradle to Career” support to break the cycle of poverty by reducing socioeconomic inequalities, connecting them with needed resources, services, opportunities and educational support.

Their work is done through our Empowerment Center where their Case Managers provide wrap-around support to disadvantaged and displaced children and families, connecting them with needed resources, services, support and educational opportunities.

Through their five Cradle to Career Initiatives, A Precious Child bridges the gap in a child’s education and unmet needs so every child may become a secure, self-reliant, contributing member of the community.